Victim Services Advocate (AAPI Advocate)

The New York County District Attorney's Office (DANY) has an opening for a Victim Services Advocate (AAPI Advocate) in its Survivor Services Bureau (SSB). In this position, the Victim Services Advocate (AAPI Advocate) will provide a full range of services to victims of crime who identify as AAPI as well as all crime victims, witnesses, and their families. These services may include short term crisis intervention, community referrals, orientation to the criminal justice system, case status updates, and court support. Services will be provided in different office locations, such as the Main Office downtown, the Harlem Office, and/or the Washington Heights office.


Responsibilities include but are not limited to:

- Direct engagement with victims, witnesses, and their families who identify as Asian American Pacific Islander including explaining the criminal justice system, connecting them with services, conducting outreach and follow up calls; maintaining on-going contact to ensure they are receiving support and services.
- Conduct heavy volume of follow up calls and maintain on-going contact to ensure survivors, witnesses and families of all crimes are receiving support and services.
- Additionally, the advocate will provide support services to all crime victims, witnesses and families impacted by crime prosecuted by the New York County District Attorney’s Office.
- Explain criminal justice system and provide case information.
- Assist with emergency safety planning.
- Act as liaison with all victims and the assigned Assistant District Attorney throughout the Criminal Justice process.
- Ensure all victims, witnesses, and their families are connected with SSB concrete and therapeutic services.
- Assist with orders of protection, supporting depositions, and registration for notification of inmate release.
- Provide support and accompaniment during Criminal Justice proceedings.
- Participate in community presentations.
- Perform other duties as assigned.


In addition to the Minimum Qualification Requirements, all candidates must possess the following:

- Bachelor's degree.


Preferred Requirements/Skills:

- Master's or Bachelor’s degree in social work, psychology, victim advocacy, or a closely related field; supplemented by 3-5 years of experience in social work, counseling, or related field; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills and abilities for this job.
- Thorough knowledge of: Crime victim advocacy, criminal justice system procedures and methods; post-traumatic crisis intervention; recordkeeping techniques.
- Experience in program evaluation, conducting needs assessments, developing, and enhancing community collaborations.
- Written and oral fluency in Mandarin, or Cantonese, or Korean.
- American Sign Language (ASL).
- Ability to handle and resolve emergency situations, assist victims in trauma either in person or over the phone while maintaining composure.
- Strong analytical, interpersonal, problem-solving, oral, and written communications skills.
- Ability to foster good working relationship within the community and with external community-based agencies.


How to Apply:

- Apply with a Cover Letter and Resume.


Hours/Shift:

- Shifts could vary between, 8:30 am – 4:30 pm, 9 am - 5 pm, 9:30 am - 5:30 pm, 10 am - 6 pm, 10:30 am-6:30 pm.
- Overtime may be required, including nights and weekends.


Additional Information:

- Current office employees: To be eligible for a transfer or promotion, staff must have already served at least 1 year in their current position and be in good standing. In addition, must meet the minimum qualifications of the position.
- Looking for candidates that could commit to one (1) year to the hiring unit.
- Authorization to work in the United States is required for this position.
- December 2024 college graduates can apply

Qualification Requirements
1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
2. Education and/or experience which is equivalent to "1" above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.