Business Development Representative

City Wide Facility Solutions is actively seeking a Business Development Representative for our location in Indianapolis.

Are you passionate about prospecting, having fun converting prospects into leads, and appointments booked?  Are you looking for an opportunity to make commission AND enjoy a competitive base? If so- let’s talk!

City Wide Indianapolis is one of the fastest growing companies in Indy and was recently awarded the Best Places to Work 2025! 

As a top 5 City Wide franchise location out of more than 100 nationwide, come be a part of the nation’s leading management company in the building maintenance industry, as we provide solutions to a wide range of issues that clients face at their facilities.

Our mission at City Wide is We Build Environments that Elevate People.  We live this through consistent attention to creating a culture each team member wants to be a part of.  Feeling like you contributed to the overall success of the company, and feeling rewarded, and acknowledge for it- is a key building block of our success!

Objective The primary responsibility of the Business Development Representative is to make B2B outbound sales calls to prospective clients (offering janitorial and non-janitorial services), qualify prospects, and schedule appointments for our sales team.

Essential functions

• Find and research businesses that would benefit from City Wide's services
• Make 400 outbound calls per week to prospective clients
• Schedule qualified appointments for City Wide’s outside sales team
• Manage and update the Customer Relationship Management (CRM) database, including – scheduled calls, updated client records, notes from each call, and appointments set
• Achieve or exceed monthly activity and lead generation metrics to achieve revenue targets
• Send all City Wide information requested by prospects along with thank you notes and follow-up letters whenever appropriate
• Other duties as necessary

Qualifications

High school diploma, college degree preferred but not required.

• 1-2 years B2B outbound call center or equivalent experience prospecting and/or cold calling highly desirable
• Highly organized, able to follow a systematic method and sales process. Customer service-oriented and highly effective communication skills
• Detail-oriented and must be able to work independently
• Proficient with Microsoft Office Suite (Word, Excel, Outlook, etc.)
• Prior experience using CRM systems

Benefits

• Opportunity to work remote once 90 day onboarding process completed
• City Wide Facility Solutions is pleased to offer a comprehensive and competitive compensation program that rewards talented employees for their performance.
• After meeting eligibility requirements, you will be eligible for: Medical, Dental, and Vision Insurance, 401(K) retirement savings plan, 8 paid holidays, and 15 days of Paid Time Off
• Base salary of $50,000 plus commissions

First Year Target Compensation: $55,000 - $60,000