Growth Associate (Client Success)

Clipbook is looking for a Growth Associate to join our fast-growing startup, with a focus on client success and deepening current engagements.

* This role will focus on the public affairs, public relations, advocacy, and corporate market segments.

* This includes a range of responsibilities and areas of ownership, including managing relationships with target accounts, ensuring accounts get the most value out of Clipbook, and using industry knowledge to expand client engagements.

* We expect top candidates to quickly grow to take leadership positions within our team to help drive broader functions within the Growth & Partnerships and Client Success team at Clipbook.

About Clipbook 🚀

* Clipbook is a venture-backed AI B2B SaaS research and analysis platform for communications and public affairs teams.

* We serve a diverse clientele with over 300+ of the top-tier businesses, advocacy organizations, PR and public affairs firms, and nonprofits worldwide.

• Drive topline revenue generation through rapid, high-value sales process to Clipbook’s customer base.
• Identify and pursue opportunities for upselling and cross-selling additional services or features to drive deeper client engagement
• Establish and develop positive, consultative, client relationships.
• Proactively build consultative relationships with key stakeholders across existing accounts.
• Meeting and exceeding targets with precision and efficiency.
• Collaborating with Client Success team to unlock account potential.
• Tailor outreach across use-case and customer archetypes (public relations, public affairs, non-profits, advocacy orgs, government, etc.).

• Highly motivated and results-oriented with intense responsiveness, coachability, and a strong drive to succeed.
• Excellent sales hustle; communication skills, and energy.
• Basic familiarity with sales CRM or similar tools (e.g. HubSpot, etc.)
• Adaptability and willingness to thrive in a nimble, execution-focused startup.
• Strong interpersonal skills, ability to build rapport and maintain client relationships.
• Bachelor's Degree.

• Familiarity with the communications, public affairs, or PR space is a must (1-3 years experience); familiarity with the government, non-profit, advocacy, or political space is a plus.
• Proven experience as an account manager or similar role a plus.
• Master’s Degree in a related subject is a plus (MPA, MPP, etc.)

• Competitive salary, full medical, dental, and vision benefits, unlimited / flexible PTO policy, bonuses for team-wide milestones, 401(k).
• Location is preferably Chicago, Washington DC, or San Francisco.
• Some travel for key industry conferences and events; flexible PTO and sick days.
• A smart, hard working, and resourceful team;
• A profitably- and rapidly-growing startup with commercial rigor at its core.
• Full-time role.