Project Manager

Position: Project Manager

Reporting to: Director of People Performance

Location: Atlanta, G.A. – Hybrid working model, attendance in the office is expected at least 2 days a week.

The world of payments is going through the most thrilling transformation imaginable. Volumes are growing, payment options are expanding, and complexity is intensifying. Retailers are at the epicenter of these changes, and it is CMSPI’s mission to revolutionize payments for merchants and retailers worldwide. We are a hyper-growth company and the go-to payments advisor for Global 500 merchants, driving big cost savings, huge sales growth, and enhanced strategies.

CMSPI is at the forefront of transforming the payments industry, and as a Project Manager, you'll be at the heart of this exciting journey.

Role Overview

The Project Manager will be responsible for overseeing the planning, execution, and delivery of client projects within the agreed timescale. This includes managing timelines, budgets, resource and financial performance, ensuring that all key milestones are met. You will collaborate closely with clients, consulting and sales team members and senior internal stakeholders to ensure successful project delivery and high client satisfaction. Additionally, you will act as a key point of contact for clients, ensuring that their needs are met and expectations exceeded.

Project Management & Delivery

• Project Planning: Develop detailed project plans, including scope, timelines, resource allocation, and budget forecasts, ensuring alignment with client objectives and expectations. Work with PMO to ensure the plans are accurately reflected in Kimble.
• Resource Forecasting: Coordinate with resource coordinator and Director People Performance to forecast resource needs for current and upcoming projects, ensuring appropriate staffing and skillset alignment.
• Timeline Management: Monitor and manage project timelines, working with Program Manager to identify any potential delays early and proactively addressing any risks to keep the project on track.
• Milestone Tracking: Track key project milestones and ensure that deliverables are completed on time and within scope. Report progress to senior leadership and clients.
• Risk Management: Identify project risks (e.g., timeline, budget, resource) and proactively develop mitigation strategies, keeping senior leadership and finance team updated throughout.

Financial Oversight

• Budget Management: Ensure that projects are delivered within budget, managing any changes in scope or resource needs that may impact costs.
• Revenue Forecasting: Forecast project revenue, monitor progress against financial targets, and ensure that financial milestones are achieved.
• Client Invoicing & Billing: Oversee the preparation of client invoices, ensuring timely and accurate billing in accordance with agreed-upon terms.
• Financial Reporting: Provide regular updates on the financial health of projects, including profitability analysis and variance reporting.

Team Leadership & Collaboration

• Team Leadership: Supporting Engagement and Analytical Leads to ensure clear communication, coordination, and collaboration among team members.
• Mentoring & Development: Mentor junior project managers and consultants, providing guidance on best practices, process improvement, and professional development.
• Cross-functional Collaboration: Work closely with other internal departments, such as sales, delivery, and finance to ensure seamless execution of projects.

You are a great match if you...

• Undergraduate Degree in Business, Management or a similar field
• Have a minimum of 2 years of professional experience in project management, ideally in consulting or a similar client facing environment
• Have a track record of successful project delivery, ideally within large organizations.
• Knowledge of Project Management methods and tools (e,g. Kantata, MS Project)
• Strong verbal and written communication skills.
• Proven ability to negotiate and manage stakeholder expectations, including presenting and interacting with external clients.
• Strong organizational skills with an ability to manage time and resources effectively.
• A growth mindset with a track record of driving value in adapting situations
• Willingness to travel to client and company meetings as required. Although most travel will be domestic, there may be some international travel.
• Advanced competency with Microsoft Office tools. Knowledge of analytics tools, such as PowerBI and advanced use of Excel is highly desirable.

What we offer...

• Comprehensive, payments industry training by in-house and industry expert
• Personal and professional learning opportunities and growth experiences aligned with your career aspirations.
• 100% healthcare coverage for employees and low-cost dental and vision options
• Health Savings Account, Flexible Savings Account, and Commuter Benefit options
• 401(k) retirement plan with company match up to 5% after 90 days of employment
• Annual company bonus plan based on company & individual performance
• Quarterly values award for all employees – with a financial prize
• Regular companywide socials and team building events
• 15 vacation days, 5 sick days, 8 paid company holidays, and discretionary office closure during the holiday season