Office Manager

Company And Culture

Created in 2002 by Marc Eckō, Complex is a leading global youth entertainment network showcasing the evolution of major pop culture categories, including streetwear and style, music, sneakers, and sports. Complex is a juggernaut in the content and culture space, delivering unprecedented global reach.

Complex is the world’s definitive cultural commerce, content, and experiential platform. We have created an all-new operating system built for the next generation, seamlessly integrating discovery, inspiration, community, and shopping. The company represents an expansion of the original vision with a deep understanding of convergence culture and its impact on contemporary society.

Whether through video, long-form editorial, or social content, Complex tells stories that engage dynamic conversation with our communities. Our internet-breaking cover stories document the heroes of culture and take them to the next level through product collaboration and shoppability.

Complex has become experts in creating immersive environments at our IRL experiences and cultural events. ComplexCon is our flagship festival bringing together the world’s most influential brands and artists for an unforgettable weekend of style, sneakers, art, design, food, music, inspiration and more. 

Join us to help redefine the way people shop, while building a global marketplace that moves at the speed of culture. Complex is committed to building a high performing team that is passionate about what they do and the communities we serve.

Everyone at Complex truly believes in the company and its mission; it’s a requirement for working here. There is synergy within the teams that make Complex what it is, a well-oiled machine. Employees are at the forefront of the company's success because every one of us is given the opportunity to provide suggestions, feedback, and direction.

Why Were Hiring

Complex is seeking a proactive, highly organized, and resourceful Office Manager to oversee daily operations at our New York office. This role is essential in maintaining a productive and welcoming workplace environment, supporting both staff and leadership with administrative functions, and ensuring operational efficiency across departments.

• Serve as the primary point of contact for facility-related issues.
• Oversee day-to-day office functions to ensure smooth operations
• Maintain the overall cleanliness and organization of the office communal and kitchen areas
• Manage key cards and office access for all employees and visitors
• Coordinate weekly company lunches, ensuring variety and accommodating dietary needs
• Shipping and receiving of packages, ensuring timely distribution and tracking
• Schedule and plan internal events, team gatherings, and company celebrations
• Assist with onboarding new hires, including desk setup and office orientation
• Serve as the point of contact for building management and office vendors
• Oversee maintenance requests and ensure timely resolution of office-related issues
• Support HR and internal teams with administrative tasks and special projects as needed
• Provide support to the New York office space 5 days a week

• You have 2+ years of experience as an office manager/coordinator in a corporate office setting.
• You’re a people person who enjoys being the go-to for office support
• Proficiency in tools like Google Workspace and Slack
• You’re detail-oriented, catching the little things others might miss
• You can switch gears quickly and adapt to shifting priorities
• You have a “no task too small” mentality and a can-do attitude
• You enjoy creating a positive office vibe and fostering a collaborative culture
• You’re comfortable liaising with vendors, delivery services, and building management

• Best in class health, dental, and vision insurance
• Healthcare FSA 
• Dependent Care FSA 
• Commuter Benefits FSA 
• Short-term/long-term disability and life insurance
• Paid Parental leave
• 401k with 4% match
• Pet Insurance
• Legal and Identity Theft Plans
• Vacation time and sick days

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.

Complex participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.