Enterprise Account Manager

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone that cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

We are a global leader in the experience analytics space, having secured $1.4 billion in funding and expanded to 15 offices worldwide. We’re here to stay—and we’re looking for team members that can help us further our growth.

Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

Important note: be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog.

About the job

As an Enterprise Account Manager based in Paris, you are building a positive and trusted relationship with both key team members and C-suite decision makers within your territory. 

Reporting directly to an Enterprise Sales Director, you drive new business sales within existing accounts to continue to accelerate our growth and success with current Contentsquare customers. You will collaborate closely with our France teams across Customer Success, Solutions Consulting, and Marketing functions.

• Lead and manage the full sales cycle from lead to close 
• Establish lasting relationships with senior executives and decision-makers in Ecommerce, Marketing, Product, Analytics and Data functions
• Generate your own pipeline by handling inbound leads, leveraging professional network, sourcing referrals, attending shows, and maintaining relationships with lost opportunities
• Position our platform to attract and secure new business by developing, communicating, and driving effective selling strategies that are based on valid, customer-specific value propositions
• Take responsibility for managing accounts and contract renewals, while creating cross-sell and up-sell opportunities
• Collaborate with the Customer Success Team to ensure a seamless customer experience, successful onboarding and retention, and with the other sales teams to drive sales initiatives and partnerships
• Accurately forecast and manage pipeline by adopting sales process and methodology, while maintaining hygiene in CRM
• Advocate on behalf of customers bridging conversations between client requirements and engineering teams

• Background of complex selling enterprise SaaS solutions, ideally both as a sales hunter (new logo / new revenue acquisition) and account manager (existing business)
• Experience selling at the C-level in a multi stakeholders environment
• Ability to clearly communicate the business value of complex enterprise technology
• Ability to develop relationships and build trust quickly and effectively, adopting a consultative selling approach
• Ability to collaborate with extended internal teams to solve problems in a creative way and achieve sales targets
• French fluency and full working proficiency in English - you will have some English-speaking client stakeholders and our internal communication is all in English

Why you should join Contentsquare

We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

Here are a few we want to highlight:

- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year

- Work flexibility: hybrid and remote work policies

- Generous paid time-off policy (every location is different)

- Immediate eligibility for birthing and non-birthing parental leave

- Wellbeing and Home Office allowances

- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work

- Every full-time employee receives stock options, allowing them to share in the company’s success

- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts

- And more benefits tailored to each country

We are a 2024 Circle Back Initiative Employer – we commit to responding to every applicant.

Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. 

Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.