Senior Product Manager - Mobile

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

We are a global leader in the experience analytics space, having secured $1.4 billion in funding and expanded to 15 offices worldwide. We’re here to stay—and we’re looking for team members that can help us further our growth.

Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

Important note: be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog.

• As Senior Product Manager for Mobile at Contentsquare, you will drive forward our plans to be the leader in Mobile App analytics. Your major focus will be on delivering best in class mobile capture and analytics experiences to our customers. We are in a position where we are able to adjust the role’s scope to your proficiencies - whether that is more on the mobile data capture side, or on the customer facing analytical insight side. Some responsibilities of the role will be to:
• Innovate and Create: Develop brand-new customer outcomes for our Mobile Analytics product line. Identify and drive new analysis mobile app customers are yearning for, bringing new value to an underserved market.
• Understand Users Needs: Embrace data and deeply understand our users through leveraging Heap Product Analytics (yes, we taste our own soup!). Drive continuous product discovery and research with customers, partnering with Design to iteratively improve mockups based on feedback.
• Experiment First: Leverage experimentation, breaking down projects into achievable milestones to effectively iterate to the best solution.
• Strive to Delight: Collaborate with Design to ensure you're building easy-to-use, self-service, and delightful experiences for our customers.
• Ruthlessly Prioritize: Weigh up development tradeoffs,focusing on delivering product outcomes that drive key metrics of adoption, retention, and engagement.
• Be the Evangelist: Distil development strategy into actionable roadmap plans, and effectively communicate them to the wider Engineering, Product and Design group. Drive open communication channels with wider field facing teams.
• Launch with Flair: Run go-to-market motions for new product offerings, collaborating with product marketing to create compelling external promotion as well as internal enablement material.

• Over 5 years of experience working as a Product Manager in an agile, cross-functional product team
• Proven experience in developing B2B SaaS products for enterprise customers, driving business impact with a proven track record for customer facing delivery 
• A data-informed approach to product management and prioritization, relying on data for your decision-making and for quantifying the potential impact of an initiative
• An ability to approach topics with systems thinking, simplifying potentially complex collaborative product workflows in order to deliver concrete customer outcomes
• Experience in leveraging Product Analytics solutions (eg Heap, Amplitude, Pendo) and Digital Experience Analytics solutions (Session Replay, Heatmaps) is a plus
• Experience in delivering mobile application related products and services is a plus
• Excellent stakeholder management skills, enabling effective collaboration and communication across teams
• A mindset that prioritizes Minimum Viable Product principles, working backwards from key customer outcomes to drive the largest business impact
• A drive to understand the customer through continuous customer discovery and user research, at all stages of the development lifecycle
• A keen eye for usability and aesthetics, ensuring that product experiences are user-friendly, simple, and visually appealing
• Desire to work in a respectful, transparent, and collaborative environment, aligned with our company values

Why you should join Contentsquare

We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

Here are a few we want to highlight:

- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year

- Work flexibility: hybrid and remote work policies

- Generous paid time-off policy (every location is different)

- Immediate eligibility for birthing and non-birthing parental leave

- Wellbeing and Home Office allowances

- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work

- Every full-time employee receives stock options, allowing them to share in the company’s success

- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts

- And more benefits tailored to each country

Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

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