Infrastructure Solutions Engineer

This role will serve as a technical solution engineer across all the Infrastructure domains, including but not limited to Cloud, communications and networks, storage, compute, security infrastructure, end-user compute, BYOD, etc, and will act as a technical liaison between IT and the business.

What You'll Do:

• Work with complex systems infrastructure and make modifications based on the analysis of technical requirements
• Develop and organise cloud (IaaS, PaaS, SaaS, Function & Logic apps) systems activities to include cloud adoption planning, managing cloud resource usage and scalability, cloud monitoring, container technology, and cloud privacy and security
• Complete detailed analysis of infrastructure design and security standards.
• Design and implement information systems to support the enterprise infrastructure.
• Solution and lead the detailed design/implementation of a robust, secure and scalable network as it relates to enterprise infrastructure
• Work in coordination with the enterprise-wide stakeholders to align business need to IT solutions
• Define and maintain clear set of non-functional requirements for infrastructure as a component of the overall enterprise solution design
• Ensure solutions are built in accordance with defined non-functional requirements
• Ensure comprehensive infrastructure configuration records are delivered at the time of commissioning new services,
• Ensure operating procedures are provided to the Infrastructure Operations function in a comprehensive and timely manner
• Assist in maintaining, configuring, installing and testing infrastructure solutions.
• Assist in monitoring, collecting and preparing statistical data for analysis on infrastructure security, performance, and availability
• Where necessary, provide guidance and support for redesigning solutions based on industry best practice approaches
• Lead the detailed design and support the implementation of security hardening tasks
• Responsible for day-to-day level 3 problem troubleshooting and resolution of the infrastructure environment, escalating problems when necessary
• Represent changes when required and ensure the relevant testing and CAB entry have been carried out and approved.
• Regularly review the capacity of the infrastructure and raise recommendations for addressing issues before they impact the business.
• Work within a defined project management framework, prioritising work appropriately to meet business needs.
• Recommend and execute modifications to the existing infrastructure design to improve efficiency, reliability, and performance.
• Escalate incidents and problems to the Service Delivery Manager when required and ensures a resolution is applied promptly.
• Participate in disaster recovery testing and rehearsals.
• Perform day to day administration and operational functions of the infrastructure environment (depending on the project assignment)

Who You Are:

Essential

• Minimum of eight years of experience within a Azure design and implementation role.
• Proven experience in designing, delivering and supporting cloud-based technology, using Microsoft Azure. Specifically Azure AD, Entra ID, Azure Networking & ExpressRoute, DNS, Virtual Machines, PowerBI, APIM, Azure SQL, Azure Cosmos DB, Data Lakes, Data Analytics, Azure Web Apps, Azure Functions & logic apps.
• Worked as a subject matter expert in key areas but not limited to: Container Services, Identity Management, APIM, Application Gateways, Load Balancers, App Services, and Key Vault.
• Experience with planning and communicating the enterprise infrastructure Roadmap - including Azure/Google, Operating Systems, Capacity, Alert Monitoring, Problem Determination, Incident Management, Backup/Recovery
• Experience with IAAS on Google Cloud Platform.
• Experience of ‘Infrastructure as Code’ and use of scripting languages such as Bicep, Terraform, PowerShell, Azure CLI, Bash, Azure runbooks.
• A good understanding of Azure DevOps Pipelines and deployment
• Implementation experience in RBAC (Role Based Access Control)
• Significant, recent and relevant experience in technical support roles including networking and Infrastructure
• Experience from large scale global enterprise organizations
• Must be a strong leader and communicator with exceptional analytic and problem solving skills.
• ITIL framework and best practices
• Strong experience in designing, integrating and managing complex infrastructure solutions.
• Knowledge of penetration testing methodologies
• Knowledge of Intrusion detection/prevention systems (IDS/IPS/WAF) and vulnerability assessment tools
• Extensive experience of cloud networking, routing and firewall controls.
• Experience in producing design and implementation documents.
• Project Management and architectural understanding
• Knowledge of Information security compliance standards (ISO27001)