Content Manager, Cramer Health

Cramer is a brand experience and content marketing agency. Cramer Health is our specialty division focused on content that educates and motivates patients, providers, and others in the healthcare ecosystem.  

As part of Cramer Health’s content team, you’ll maintain and develop content across media and channels for patients, caregivers, and pharmaceutical and healthcare professionals. You’re the keeper of the brand’s key messages: understanding their nuance and knowing their regulatory implications. Your projects run the gamut of auditing, editing, and updating a wide assortment of existing materials, as well as developing net new content like webpages, presentations, scripts, forms, emails, etc.

You’re an expert proofer, a thorough editor and concise writer who can really dig in and learn a brand. You know when legacy messaging still has legs or needs a refresh. You enjoy the challenge of ensuring high-quality content describing an industry-leading drug. And you’re excited to join a growing team with a single mission: make it easier for people to get on—and stay on—life-changing therapies.

We are proud of our growth as an agency over the last 40 years and recently being named one of the Top Places to Work in 2022 and 2023 by The Boston Globe.

This role requires 4 days/week in office in Norwood, MA.

Key Responsibilities:  

• Maintaining/developing high-quality content

·        Ensuring end-to-end accuracy between client comments, program management instruction, and design outputs

• Knowledge of health insurance landscape a real plus
• Using client brand guidelines to ensure our content is on-brand, on-message, and punctuation-perfect  
• Collaborating closely with teams – both internal and client members – to ensure that messaging and content deliverables ladder up to a strategy, are on-point for the audience, and will meet with regulatory guidelines and brand standards
• Managing multiple projects simultaneously while meeting deadlines
• Understanding client brand strategies and marketing goals and how content deliverables work to support them
• Preparing annotations and references for medical/legal/regulatory submissions as needed  
• Simplifying research to convey educational messages while being approachable, original, and engaging  

Requirements

• 3-5 years’ experience as a professional content specialist, manager or writer in the pharmaceutical or Med Device space. (Mental Health and Wellness are not applicable)
• Experience preparing & representing content through the medical/legal/regulatory process
• Again, understanding of health insurance landscape is a major plus
• Experience with the Adobe Creative Suite
• Experience serving as a liaison between project management teams and designers
• Meticulous and logical attention to detail, and able to manage deliverable timelines in accordance with project delivery process   

• Medical, Dental & Vision Insurance
• Health Savings Account, including employer contribution
• Retirement Plan (401K) with company match
• Profit Share Bonus Plan
• Life Insurance
• Paid Time Off
• Family Leave
• Short Term & Long-Term Disability
• Tuition Reimbursement
• Wellness Resources, including discounted membership to Lifetime Fitness
• Generous onsite café
• Paid holidays