Revenue Enablement Director, Technical Sales

Why you’ll love this role

We are seeking a Revenue Enablement Director - Technical Sales to own and manage our Revenue Enablement programs for our Solutions Engineers (SEs) and Customer Success Engineers (CSEs). In this senior individual contributor role, you will play a key part in driving the technical and customer-facing effectiveness of these teams. Your focus will be on equipping SEs and CSEs to deliver compelling customer demos, run successful proofs of value (PoVs), understand product licensing, sizing, and pricing, and build joint customer success plans from onboarding to everboarding. You will also deliver ongoing enablement for technical discovery, new product features and launches, and new customer value messaging.

As an active member of our team, you will:

• Design, implement, and manage enablement programs to help SEs and CSEs deliver customer demos and execute successful proofs of value with confidence.
• Expanding and evolving the SE and CSE onboarding program from design to build based on multiple stakeholder requirements.
• Prioritizing program execution and strategic initiatives across multiple business units, balancing bandwidth and impact.
• Provide comprehensive training on product licensing, sizing, and pricing models to ensure technical teams can effectively position Cribl's offerings.
• Develop and deliver enablement content and workshops to support technical discovery processes and new customer value messaging.
• Collaborate with cross-functional teams (e.g. Product, SE Leadership, Product & Technical Marketing, Enablement) to align enablement initiatives with product launches, ensuring SEs and CSEs are equipped to communicate new features effectively.
• Lead the creation and execution of enablement programs focused on building joint customer success plans that drive long-term customer outcomes.
• Partner with technical leadership to identify knowledge gaps and develop targeted training to enhance technical and customer-facing skills.
• Monitor and analyze the effectiveness of enablement programs through engagement metrics and stakeholder feedback to drive continuous improvement.
• Serve as the central point of contact for SE and CSE enablement, providing proactive support and expertise to elevate team performance.

If you’ve got it - we want it:

• 7+ years of experience in technical sales enablement, technical training, or a related role, with a focus on Solutions Engineering or Customer Success Engineering.
• 5+ years of experience working in a customer-facing Technical Sales role, preferably in the enterprise SaaS industry and strong familiarity with the IT telemetry and observability space.
• Proven ability to design and deliver complex technical enablement programs that drive measurable outcomes.
• Strong project management skills with the ability to manage multiple programs and priorities simultaneously.
• Exceptional written and verbal communication skills with the ability to translate technical concepts into actionable learning.
• Experience collaborating across departments, including Sales, Product, Marketing, Solutions Engineering, and Customer Success teams.
• Familiarity with enablement platforms and content management systems (e.g., Highspot, Seismic).
• Experience working with demo platforms and tools and writing demo instructions for technical sales audiences. 
• Self-starter with a strategic mindset, attention to detail, and a drive for continuous improvement.

Salary Range ($215,000- 275,000)

The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate’s job-related knowledge, skills, and experience.  In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus.