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Associate Quality Assurance Specialist

An Associate QA Analyst works closely with QA Subject Matter Experts, other QA members, Project managers, designers and developers to ensure QA standards and client satisfaction are delivered. He/She Provides execution of QA tasks with speed and great quality for the overall agility of the QA team. The ideal candidate should have a background in detail oriented process, a keen eye for detail, and a passion for ensuring the quality and reliability of regulatory processes.


You will

  • Collaborate with project teams to understand the FUSE/MLR submission requirements and execute detailed processes for regulatory approval of
  • Follow structured process and detailed guidelines for preparing website submission files (i.e., capturing website screenshots and adding annotations according to requirements)
  • Participate in regular team meetings to discuss project progress, challenges, and opportunities for process improvement.
  • Provide accurate and timely updates on progress via defined channels and tools (i.e., Azure DevOps).

 

You have

  • Advanced English proficiency (B2+ / C1: reading, writing, and conversational).
  • 1+ year of professional experience as a QA/Business Analyst or other detail-oriented, process-focused role.
  • Proficiency in executing detailed
  • Strong attention to detail, with the ability to identify, isolate, and report issues
  • Excellent communication skills to interact with cross-functional
  • Experience working in an Agile/Scrum development environment is a
  • Working experience with Figma or similar design tools is a
  • Pharma experience is a plus
  • Experience editing a CMS is a plus

 

What We Offer:

  • Maternity and parental leave extra days
  • Competitive benefits packages
  • Vacation, compassionate leave, sick days, and flex days
  • Access to online services for families and new parents
  • Diversity and Inclusion Board with 12 affinity groups
  • Internal learning and development programs
  • Enterprise-wide employee discounts
  • And more…

At Critical Mass, we value our employees and offer competitive compensation and benefits packages.  If you’re looking for a challenging and rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today!

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

The ask stems from our want to:

Strengthen opportunity for continuous learning
Improve collaboration and team relationships.
Increase employee engagement

This work model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly

Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to accommodations@criticalmass.com.

We are committed to fostering diversity, equity, and inclusion within our candidate pools. 

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx 

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CEO of Critical Mass
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Chris Gokiert
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Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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Our mission is to create experiences that improve customers’ lives. For more than two decades, Critical Mass has been designing meaningful customer experiences in the digital space that transform our clients’ businesses through interactions that ...

43 jobs
MATCH
VIEW MATCH
BENEFITS & PERKS
Dental Insurance
Disability Insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Vision Insurance
Performance Bonus
Family Medical Leave
Paid Holidays
Sabbatical
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$60,000/yr - $80,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
March 4, 2025

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