Senior Solutions Engineer
D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift.
New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention, engagement, satisfaction, and results for learners of all ages – in schools, campuses, and companies.
D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L.
D2L has had a singular mission for 25 years and is dedicated to that same mission in the years ahead: to transform the way the world learns – and by doing so, we will help improve human potential globally.
A member of our Talent Acquisition team reviews ALL of our applications - yes a real person reviews resumes! They are excited to read more about what amazing things you could add to D2L.
About this Role:
As a D2L Senior Solutions Engineer, you'll spend every day helping those around you get the most out of D2L products and services. You'll help prospective and existing clients by understanding their unique needs and proposing a solution including D2L products and services to meet those needs. Your passion for teaching and learning makes people want to open up to you, and your expertise in learning technology and how to accomplish nearly anything using the D2L platform makes you a trusted advisor. You're excited to speak to everyone from students and instructors to a CIO or CEO, and your demos and presentations provoke gasps of amazement, if not outright applause.
How You'll Make an Impact:
The Senior Solutions Engineer is an expert in D2L products and services, assists Sales in qualifying and planning for client engagements, gathering client requirements, and writing/presenting/demoing proposed solutions to clients. Specific duties include:
- Develop and deliver custom demos and presentations that are simple and engaging, leaving your audience eager to use Brightspace
- Support the sales process by acting as expert in D2L products and services, including functionality, usage, architecture, and deployment
- Assist Sales in qualifying opportunities and planning client engagement and win strategy
- Align client’s needs, goals, and objectives to D2L solutions; develop proposals and help to write RFP responses
- Actively drive and manage prospective clients’ technology evaluation, using your knowledge of the business environment, competitive landscape, and Brightspace differentiators
- Provide support to Sales Executives in closing deals and exceeding revenue objectives in an assigned territory
- Transition accounts and communicate business requirements to implementation teams
What You'll Bring to the Role:
- Experience in a related role such as teaching, training, instructional design, educational administration or consulting; further experience in pre-sales consulting viewed advantageously
- Experience with sandbox configurations is ideal
- Excellent oral and written communication skills, customer service skills, product demonstration, and presentation skills
- Basic understanding of web and database technology
- Knowledge of or prior experience with LMS or other learning technology is a strong asset
- Proven ability to craft a solution and develop proposals and RFP responses with appropriate products and services based on client discussions
- Willing and able to travel 25%
- Fluent in English and Dutch and understanding of how business practices within EMEA
Please Note: This is a remote role within the Netherlands.
Why we're awesome:
At D2L, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending on location or employment type, we are proud to provide employees with the following through #LifeAtD2L:
- Impactful work transforming the way the world learns
- Flexible work arrangements
- Learning and Growth opportunities
- Tuition reimbursement of up to $4,000 CAD for continuing education through our Catch the Wave Program
- 2 Paid Days off for Catch the Wave related activities like exams or final assignments
- Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
- Retirement planning
- 2 Paid Volunteer Days
- Competitive Benefits Package
- Home Internet Reimbursements
- Employee Referral Program
- Wellness Reimbursement
- Employee Recognition
- Social Events
- Dog Friendly Offices at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne.
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By
D2L
Founded to transform the way the world learns. We believe in a better world where learning can be accessible, engaging and inspiring.
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