Senior Account Supervisor, Digital

We are seeking a Senior Account Supervisor (Digital) to drive social media campaigns and creative production for Microsoft’s Global Marketing Engines & Experiences team. If you have experience in or want to work at the intersection of social media and generative AI, this job may be for you! As you act as the face of our agency and forge trusted client partnerships, you will also guide the team with strategic insight and creative thinking.  

Who are you? 

You’ve already nailed the brilliant basics. You’re a motivated self-starter with a meticulous attention to detail and a keen sense of digital strategy, and now you’re ready to take your career to the next level. You’ll be the face of the agency in client interactions, with a deep understanding of our client’s business, challenges and objectives. You are a calm, optimistic leader that knows how to guide a team while keeping them inspired, organized, and focused on goals. You’ll lead client meetings, shaping the growth of the account and challenging yourself to drive the Microsoft brand forward. You are excited to play an active role in crafting briefs that guide the team’s work, and collaborate with creative teams to inspire fresh ideas and push the boundaries of what’s possible.  

About your day-to-day:  

Proactivity is your number one skill. Every day you’ll be finding ways to help our team succeed and drive innovation for our clients. Your second biggest skill? Communication. You’ll be in regular contact with both clients and our team, creating an environment that inspires winning ideas and encourages honest feedback. As a lead, the team will come to you daily for guidance and steady direction.  

• Serve as a client contact, ensuring consistent and high-quality communication.
• Assist in the creation and execution of social creative plans and strategies, aligning with client objectives.
• Develop a deep understanding of client’s business, key stakeholders, and industry landscape, and apply this knowledge to provide strategic recommendations.
• Support senior leadership in identifying and mitigating challenges, ensuring client satisfaction.
• Review and provide feedback on social media content across a range of channels (Instagram, TikTok, LinkedIn, YouTube) and types (planned, agile, creator).
• Provide proactive and reactive social media counsel to clients.
• Apply knowledge related to corporate work and culture, business development, cloud platforms and generative AI to inform client strategies.
• Translate complex topics geared towards business decision makers, IT pros and developers into clear, compelling narratives for social media.
• Collaborate with clients, internal teams, and partner agencies to deliver to on overlapping projects from inception to completion, ensuring timeliness, quality, and budget adherence.
• Oversee the work of junior team members, providing mentorship, feedback, and guidance.
• Contribute to new business development, supporting proposal development, pitch preparation, and research efforts.

• A 4-year degree or equivalent work experience
• 6 years of relevant experience at an integrated marketing or social media agency, or related experience
• Strong passion for and demonstrated knowledge in account management and social media-driven programs
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) 

#LI-AU1

Assembly is an integrated agency providing purpose-built communications to Microsoft – bringing strategy, creative, research, social and digital, and influencer marketing together to drive tangible business results and advance Microsoft’s mission to empower every person and organization on the planet to achieve more.

We advocate for ideas based on real audience insights and sound strategic opportunities and bring them to life with creative executions that earn attention. We are the team behind some of Microsoft’s most exciting work across Surface, Xbox, M365, and Windows to name a few. We are the lead agency for the Microsoft brand across social; the global PR agency of record for Xbox; and the influencer agency of record for Xbox, Surface, M365 and Windows. Assembly is also a strategic partner for executive communications across Microsoft Store and several executives across the company.

Our results are a direct reflection of our culture and people – we believe that bringing together diverse perspectives enhance creativity and innovation, and we embrace and celebrate differences both in our organization and through our work. We’ve partnered with Microsoft for 27 years, across 17 countries around the world.  Come be a part of our collective story as we partner with Microsoft to enable each other to achieve more.

Assembly Media was founded in 2014 under DJE Holdings to exclusively service Microsoft. In 2019 our parent agency, Edelman, was recognized by AdAge as one of the top 10 creative companies in the U.S. and recognized as a 2019 Best Place to Work.

Assembly is committed to diversity, equity and inclusion and proud to be an equal opportunity employer. We welcome and encourage racially and ethnically diverse people, members of the LGBTQ community, veterans, parents, individuals with disabilities and members of any and all protected classes to apply.