Graduate Content Manager

What will I be doing:

As a content manager, you will work within the Darktrace R&D department to coordinate technical documentation and technical information requests. You will support a team of technical authors and Darktrace product information specialists to ensure our customers, partners, and the wider Darktrace community have the resources they need to succeed.

This is a hybrid role, with a compulsory attendance of 2 days a week in the Cambridge office.

In this role as Content Manager you'll be assisting customer-facing teams with technical information enquiries, managing technical documentation workflow and supporting ongoing projects. This role involves  lots of ad-hoc project work surrounding technical releases, innovative projects, areas of interest, etc. You'll also be busy with:

• Coordinating documentation reviews and processes,
• Coordinating with Product, Research, and Software Development teams,
• Managing feedback and update streams,
• Supporting localization of technical content.

What experience do I need:

We welcome applications who possess excellent communication and interpersonal skills who is highly organised. You'll be a pro-active individual who is adaptable to change and comfortable working independently and part of a diverse team. You’ll also have:

• Confidence in coordinating and managing requests from multiple stakeholders,
• Capacity to work with a range of different skill levels, from experienced engineers to junior end-users,
• Project coordination, project management, and process management skills.

 Benefits we offer:

• 23 days’ holiday + all public holidays, rising to 25 days after 2 years of service,
• Additional day off for your birthday,
• Private medical insurance which covers you, your cohabiting partner and children,
• Life insurance of 4 times your base salary,
• Salary sacrifice pension scheme,
• Enhanced family leave,
• Confidential Employee Assistance Program,
• Cycle to work scheme.

#LI-Hybrid

#LI-Hybrid