Senior Account Manager (DACH) m/f/d

We are a remote-first, international SaaS company helping businesses maximise their revenue potential in Europe and the US with our Go-To-Market SaaS Platform. We are the successful merger of Leadfeeder and Echobot, bringing two industry leaders together.

What makes us unique? With origins in Finland and Germany, the country with the highest privacy standards in Europe, Dealfront was born with compliance and transparency in its DNA. This ensures that our users know exactly where their data originated. Compliance does not affect companies' earnings.

We have over 270 dealfronters around the world in 40 countries. Join us and help us continue our mission to be the leading Go-To-Market platform that helps B2B companies win deals in Europe. 

Position Overview

A Senior Account Manager’s primary responsibility is to support and expand assigned customers across Dealfront’s existing customer base. In order to do this, the Account Manager needs to maintain knowledge of all products and services we offer. 

This role is focused on assigned customers from the DACH region. The Senior Account Manager will work closely with Customer Success to ensure customers progress on their journey with Dealfront. This is a remote position but you can choose to work (hybrid) from our office in Karlsruhe.

If you’re passionate about technology and helping customers grow, this might be the perfect opportunity for you!

Responsibilities

As a Senior Account Manager, your responsibilities will include, but are not limited to:

• Own the commercial strategy and planning for your assigned customers/client base
• Build long term strategic relationships with your customers and their potential subsidiaries
• Identify decision makers within existing clients to upsell and cross-sell our product portfolio 
• Collaborate with Customer Success Managers to enable a great customer experience
• Work closely with the Marketing and Product teams acting as the voice of the customer
• Participate in the retention & renewal process

• 4+ years experience of successful sales or account management experience, preferably within B2B SaaS
• Track record of attaining quotas and reaching goals
• Ability to assess business opportunities quickly by using data to make informed decisions and persuade others
• Strong negotiation, pipeline and forecasting skills
• Passion for building long-term relationships and driving commercial initiatives with customers
• Strong interpersonal and communication skills
• Strong organisational and time management skills - you will need to balance your time with up to 300 clients
• Fluency in German (C2) and English, any other additional language is a bonus

It is beneficial if you have:

• Experience working with marketing and sales technologies
• Experience working with Salesforce

• A high performing team that supports each other and celebrates success together
• AI-driven digital tools with huge sales potential in a growing market
• Competitive salary and commission scheme
• Attractive benefits and rewards
• Flexibility to work from home or in the office
• Team events
• Mental Health support with Auntie.
• Annual company retreats in sunny locations and team off-sites :)

From the moment you start your journey at Dealfront, our team will work closely with you; to ensure your success. We’ve set up an effective process to help you to thrive in your new role. It includes a 3-week onboarding program, face-time with senior leaders in the business, and ongoing personal development reviews tailored to your skill set.

If you are interested in this opportunity, we kindly request that you apply via this advert, as opposed to sending us an email or LinkedIn direct message. We are eager to ensure that each candidate application is considered fairly, and receives a consistent experience. Unfortunately, we cannot ensure this standard if you enquire about a role via email or LinkedIn message, as it falls outside of our established process.

We encourage all interested candidates to apply, even if you don't meet all of the criteria listed. We value diversity and inclusion in our workplace and welcome applications from candidates across all backgrounds and do not discriminate on the basis of race, religion, gender, sexual orientation, age, marital status, disability or any other protected characteristics.