Decagon is building the most advanced conversational AI agents for the enterprise. Since starting the company, we've been on a tear, winning over customers like Duolingo, Notion, Rippling, Eventbrite, Webflow, BILT and many more. Our AI agents provide a human-like customer support experience that enables enterprises to better serve their customers and efficiently manage their customer experience organizations.
We've raised $100M in total funding from Bain Capital Ventures, Accel, a16z, BOND Capital, A*, Elad Gil, and notable angels, including the founders of Box, Airtable, Rippling, Okta, Lattice, and Klaviyo.
We’re looking for a Brand Designer to shape the visual identity of our company and help define how we’re perceived by customers, partners, and the broader AI community. In this role, you’ll collaborate with the founding team to craft a category-defining brand and bring our story to life across every touchpoint.
You will lead the charge in creating compelling visuals, ensuring brand consistency, and elevating our design standards as we scale. From designing sales collateral and marketing materials to refining our website and creating pitch decks, your work will have a direct impact on how customers connect with our mission.
Have 4+ years of experience in brand or visual design, with a strong portfolio showcasing impactful work
Are proficient in design tools like Figma, Adobe Creative Suite, and other industry-standard software
Have a passion for storytelling through design and know how to translate complex ideas into simple, beautiful visuals
Are skilled at creating cohesive design systems and ensuring consistency across multiple platforms
Take ownership of projects, thrive in fast-paced environments, and enjoy balancing strategy with hands-on design work
Have experience building and evolving brands at an early-stage company or startup
Are comfortable collaborating with cross-functional teams, including marketing, product, and leadership
Have experience designing for enterprise audiences while keeping a modern and approachable aesthetic
Are familiar with motion design or animation tools
Have a keen interest in the AI space and understand how to communicate technical concepts visually
Medical, dental, and vision benefits
Take what you need vacation policy
Daily lunches, dinners and snacks in the office to keep you at your best
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At Decagon, we're on a mission to redefine customer support through cutting-edge conversational AI, and we’re in search of a talented Brand Designer to join our remarkable team in San Francisco. This isn’t just any design role; you’ll be at the forefront of shaping our visual identity and brand perception within the rapidly evolving AI landscape. As a Brand Designer, your creativity will shine as you collaborate closely with our founding team to craft a brand that truly resonates. From creating eye-catching sales materials to enhancing our online presence with stunning visuals, your contributions will directly influence the connection our customers have with our mission. We’re looking for someone with at least 4 years of experience in brand or visual design, showcasing a portfolio of outstanding and impactful work. Proficiency in design tools like Figma and Adobe Creative Suite is essential, but what we’re really seeking is your passion for storytelling through design. You should be adept at translating complex ideas into engaging visuals while ensuring consistency across various platforms. If you thrive in a fast-paced environment, take ownership of projects, and love the challenge of balancing strategic thinking with hands-on design work, you might be the perfect fit for Decagon. Additionally, experience designing for startup or early-stage companies and understanding how to communicate technical concepts visually will set you apart. Join us in creating a category-defining brand that not only showcases our innovative AI agents but also engages and inspires our audience.
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