Recruitment Assistant FTC (12 months)

Recruitment Coordinator 

Hybrid Working - 12 month - Milan, Italy (Hybrid)

About Deliveroo:

Our mission is to be the definitive food company. We are transforming the way the world eats by making food more convenient and accessible. We give people the opportunity to eat what they want, as they want it, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

About the role

This role is a 12 month fixed term contract with the potential to become permanent. You will be based in Milan, Italy  (hybrid role). As a key player in our global recruiting coordination team, you'll report directly to the Recruiting Coordination Manager and collaborate with a talented team of 12 global coordinators. You'll also be an integral part of our expansive global recruitment operation team. In this unique position, you'll be the sole coordinator in the region, working closely with our teams at the UK HQ Site. We're seeking a proactive self-starter who thrives on independence and can drive initiatives forward with passion and creativity.

What you'll be doing

Candidate Experience:

• Responsible for scheduling high volume candidate interviews (virtual and onsite) across multiple teams and levels of complexity and manage candidate communication
• You will partner with the recruitment teams and hiring managers globally to provide a high quality candidate experience throughout the recruitment process

Interview Coordination:

• You will act as a coordination point of contact for the recruiting area you support
• You will communicate interview details to candidates and hiring teams and track the process

Reporting and Metrics:

• Compile recruitment metrics and prepare regular reports for the team meetings 
• Analyse scheduling workload and interviewer capacity data and metrics using our various recruitment tools and dashboards
• Analyse the candidate experience surveys through our candidate experience platform and present the results and outcomes back to the team

Projects

• Work on different recruitment operations projects (Candidate Comms, Interviewer training and onboarding, tool management, ATS transition and implementation ) and provide coordination support 
• Manage the interviewer onboarding (calibration/training) for your supporting area and track progress 
• Support with ad-hoc recruitment administrative tasks (ie: Hiring manager training, local recruitment events etc) 

Requirements

• Have industry experience either in Recruitment or HR or in a coordination/administrative/scheduler role
• Fluency in English language is a must
• Proficiency in Google Suite or  MS Office (Word, Excel, PowerPoint)
• Flexibility and adaptability to work in fast-paced environment and have the ability  to juggle conflicting diaries & priorities across the recruitment team and hiring teams 
• Be comfortable managing a high volume of requests coming from recruiters, hiring managers and candidates
• You should look beyond day to day activity and suggest/ implement process improvements both in the recruitment team and the hiring process.
• Have the ability to analyse low to moderate complexity data using various recruitment dashboards to report and present your findings back to your stakeholders (recruitment team, hiring managers, interviewers)

Why Deliveroo?

Why Deliveroo? When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour. Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us.

We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We’re a technology driven company at the forefront of the most rapidly expanding industry in the world, so come and join us for the ride.

Benefits & Diversity

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.

At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.

We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.