MarTech Finance Operations Associate

North Macedonia, hybrid

MarTech at DEPT®: 

• A group of empathetic and performance-driven colleagues that will feel like friends in no time;
• Good vibes: we’re trusting and believe in creative freedom and autonomy;
• If you grow, we grow. That’s why we’ll cheer you on (and support you) with personal coaching, a development plan and budget;
• Projects that work for you as well as the other way around. From short and snappy to more in-depth: whatever fits your ambition;
• Clients that will make you feel like a proud ambassador, like Just Eat Takeway, Foot Locker & Philips.
• Best of both worlds: the pros of an international leading agency with the energy of your next door agency.

JOB PURPOSE

For our fast-growing and ambitious business unit, we are looking for a talented individual to complement our Marketing Technology team.   

This role will introduce you to all the different operational aspects of the Marketing Technology world and the most cutting edge online marketing techniques in the market. You will work within a team with a diverse skill set, which will help you to discover both search & display marketing, as well as data analytics and cloud solutions. This wide range of exposure will set you up to become a well-rounded financial/administrative operations associate.

The end goal of this position will be for you to be able to manage the financial cycle of our high-profile clients such as Ahold, JET, smart and others, as well as support the day-to-day administrative operations of the team. To get to that point, your week will be a combination of continuous training and practice. Within this role, you will learn the ropes of financial operations, from invoicing and payments to record-keeping and reporting. You will also help our new clients to onboard and help current clients get the most out of Google Marketing Platform. In doing so, you will navigate internal and external stakeholders to help clients in the best way possible.

The MarTech team

Our team started in 2020 with selling Google Marketing Platform, as the first of a number of MarTech tools that we sell. With the different MarTech tools that we sell, we enable and help our clients grow in using these platforms. At the moment we're helping out more than 50 clients all over Europe and the Middle East, with an ambition to expand our boundaries.

You'll join an international team, collaborating with DEPT® offices across the Netherlands, Switzerland, Germany, United Kingdom, United States and Denmark. The core team includes people from all layers of the organization. In doing so, we’re a flat organization.

KEY RESPONSIBILITIES

• You'll be part of the operations team, responsible for top notch client experience
• You’ll be managing clients through their onboarding process, ensuring they are set up for success
• You'll be the face of the MarTech team to many of our clients, receiving questions from clients and DEPT®  and connecting them to the right specialists
• You will be helping out with the execution of our invoicing
• You will become the reliable backbone of the team’s day-to-day administrative tasks
• You will apply your creativity to support our marketing team
• You'll be hands-on in the basics of all different MarTech solutions. Once a client wants to go in-depth you'll fly in a specialist
• You will assist clients with their administrative setup, as well as respond to their financial and other inquiries, and organize their data to create reports

WHAT WE ARE LOOKING FOR

• Have excellent organizational and project management skills
• Adaptability, proactive approach, and problem solving aptitude
• Strong attention to detail and accuracy, with an ability to spot errors
• Know what it’s like to deliver excellent customer service
• Are not afraid to operate independently and take ownership of client communications
• Proficiency in Microsoft Excel/Google Sheets is a plus
• Have a creative mindset to continuously improve our/your way of working
• Ability to work from our Skopje office in a hybrid model (minimum of five times per month)
• Bachelor's degree completed
  
  

WE OFFER

• Hybrid working: you have the choice to work from our office or remotely.
• Monthly public transportation card as part of our ongoing effort to protect the environment.
• Stay happy and healthy with a contribution to your health through the OpenUp platform and access to private health insurance.
• Health and wellness benefits through a Sportmaster card with which you may do sports activities each day in different locations.
• Profit-sharing bonuses at the end of each year along with a referral bonus upon each successful hire.
• Refreshments are provided in the office all week, as well as drinks at 4pm on a Friday (more details about the office life can be found here);
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

WHO ARE WE? 

We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating. 

Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.