Head of Facilities

Your role will be to provide safe and effective office and lab facilities for the ~300 staff working across Digital Catapult’s UK operations. You will lead the facilities and front of house team(s) in excellent service provision, select and manage service providers, ensure compliance with all legal requirements and make sure our facilities and hybrid working environments support the delivery of our missions. You will have a deep understanding of what it takes to operate workplaces that are both safe and innovative ensuring an excellent employee and visitor experience within Digital Catapult. 

WHAT YOU’LL DO (Duties) 

• Define and lead delivery of all ‘office’ operations, including front of house and reception and hybrid working arrangements, and oversee safe and effective operations in Digital Catapult technical facilities (the Labs). 

• Lead the facilities team, coaching members to high performance, building career paths and inspiring a professional customer service-oriented approach. 

• Manage facilities budgets within agreed tolerances. 

• Manage the relationship with our landlord(s), ensuring positive working and that all commitments are honoured. 

• Procure and oversee sub-contracted services ensuring value-for-money and effective service delivery. 

• Manage Health & Safety and Business Continuity Planning. 

• Visit our locations on a rotational basis to ensure high performance, service delivery and safety across our locations and a consistent “One Digital Catapult” approach. 

• Significant experience running facilities operation at a similar scale (c 300 staff) in multiple locations across the UK and with hybrid working. 

• Hands on experience of leading and inspiring a small team, managing their performance, instilling a customer focused culture and helping careers to grow. 

• Experience selecting and managing sub-contractors and their performance. 

• Strong relationship building skills, approachable and responsive.  

• A commitment to inclusion, ensuring equity in service delivery and experience. 

• Qualifications in facilities management and health & safety and knowledge of fire control systems, PAT and CCTV an advantage. 

Deadline for Applications: Friday 24th January 2025 @ 5pm

Commitment to Equality, Diversity and Inclusion

We recognise and value the advantages and opportunities that come with having people from diverse backgrounds working with us and it is our ambition to build an organisation which is representative and reflective of UK society. We are part of the Catapult network and we are actively committed to our Inclusivity in Innovation Charter, about which you can find out more here.

We welcome applications from neurodivergent candidates, candidates from minority and underrepresented groups and from candidates with more or less experience, provided the requisite skills can be demonstrated.

As members of the Disability Confident Scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Please do speak with us about adjustments that could support you through our interview process.

Digital Catapult is an equal opportunities employer.

• We are in the UK’s Top 100 Best Workplaces and placed in the UK’s Best Workplaces in Tech and Large Organisations.
• Digital Catapult is a Disability Confident Committed Level 1 Employer.
• Excellent holiday package: 25 days annual leave, Bank Holidays and 3 days between Christmas and New Year:
• Double-matched pension up to 10% of your salary;
• 4% of your salary to use towards selecting benefits that work for you, including health cash plan, Private Medical Insurance; buying holiday, topping up your pension;
• E-Vehicle Scheme; Cycle2Work; Tech Scheme; Gym Discounts; Give As you Earn; PerkPal;
• Life insurance 4x salary;
• Free to access EAP & Financial Wellbeing advice;
• Enhanced maternity and paternity leave;
• Hybrid working - with great offices to work from 2 days per week with some roles needing to be onsite more regularly to ensure the successful delivery of our work;
• Investment in your ongoing learning and development with us;
• Company social events throughout the year and free office snacks!

We have a vibrant and engaging culture where all voices are heard and a variety of employee led affinity groups who champion initiatives and provide opportunities for feedback to be shared.

We use moments in the year to educate everyone at Digital Catapult on different aspects of Equity, Diversity and Inclusion and to raise awareness.

We also enjoy socialising and having fun together through a variety of company-wide events held throughout the year including our football team, running and climbing groups and volunteering activities.