People Business Partner

Why should you join dLocal?

dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets. 

By joining us you will be a part of an amazing global team that makes it all happen, in a flexible, remote-first dynamic culture with travel, health and learning benefits, among others. Being a part of dLocal means working with 1000+ teammates from 30+ different nationalities and developing an international career that impacts millions of people’s daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.

What’s the opportunity? 

We are seeking a People Business Partner to join our People team. In this pivotal role, you will support our Operations division, driving HR initiatives that align with our business objectives and support our Operations teams' success. You will play a key role in shaping our talent strategy, enhancing employee engagement, and fostering a high-performance culture.

• Strategic Partnership: Develop deep partnerships with Operations Division leaders to align HR strategies with business objectives, fostering a culture of high performance and accountability.
• Talent & Performance Management: Lead performance management efforts, including coaching leaders on best practices, developing talent pipelines, and implementing development plans that drive Operations results.
• Organizational Design: Support succession planning to ensure the division is prepared to meet both current and future business needs.
• Change Management: Provide guidance and strategies to manage organizational changes within the division, ensuring minimal disruption and high engagement during transitions. Proactively assess the team in the lookout for organizational needs and root causes, make recommendations, guide informed decision-making and implement appropriate solutions.
• People Analytics: Leverage HR metrics and analytics to identify trends, inform strategic decisions, and track progress against Operations and HR objectives.
• Employee Engagement & Retention: Champion initiatives that drive employee engagement, improve retention, and foster a culture where employees are motivated to achieve and exceed business goals.

• 8+ years in a People Business partner role, with at least 3 years supporting fintech in a multicultural environment.
• Bachelor’s degree in Human Resources, Business Administration, or related field; advanced degree is a plus.
• Demonstrated proficiency in HR disciplines, including employee relations, performance management, talent management, and change management, with a deep understanding of the operations function in the fintech industry.
• Strong understanding of business KPIs, with the ability to translate business goals into impactful people strategies.
• Data-driven with strong analytical skills, capable of identifying trends, solving complex problems, and making data-backed recommendations.
• Exceptional interpersonal and communication skills, with the ability to influence and build trust across all levels of the organization.
• Strong consulting and coaching skills.
• Fluent in English and Spanish is a plus.

What do we offer?

Besides the tailored benefits we have for each country, dLocal will help you thrive and go that extra mile by offering you:

- Remote work: work from anywhere or one of our offices around the globe!*

- Flexibility: we have flexible schedules and we are driven by performance.

- Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity.

- Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded.

- Learning & development: get access to a Premium Coursera subscription.

- Language classes: we provide free English, Spanish, or Portuguese classes.

- Social budget: you'll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections!

-  dLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team? We’ve got your back!

*For people based in Montevideo (Uruguay) applying to non-IT roles, 55% monthly attendance to the office is required.

What happens after you apply?

Our Talent Acquisition team is invested in creating the best candidate experience possible, so don’t worry, you will definitely hear from us. We will review your CV and keep you posted by email at every step of the process!

Also, you can check out our webpage, Linkedin, Instagram, and Youtube for more about dLocal!