DomainTools is seeking a Provisioning Specialist to help our Enterprise Customers have appropriate products and services available to them. As a Provisioning Specialist, you will be part of the broader Technical Support team supporting our over 30,000 members. A successful candidate will be well organized, collaborative, and experienced in working with remote teams.
A provisioning support role involves ensuring users and systems have the necessary resources and access, including managing user accounts, access rights, and software/hardware provisioning. This entails validating contracted services (work orders) against entitled provisioned products, monitoring outstanding requests and working with other technical teams to solve problems. Provisioning Specialists communicate with Enterprise customers directly as well as internal team members. Good written and verbal communication skills are required.
The right person for us will have a support oriented mentality, wanting to enable organizations to leverage DomainTools products swiftly and improve efficiency.
Location: Remote - Philippines
Compensation: 500K - 860K PHP
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Qualifications / Requirements:
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DomainTools founded in 2001 and headquartered in Seattle, Washington, is a risk management company that helps security analysts turn threat data into threat intelligence.
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