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General Manager(03159) - 13220 Starkey Rd #100

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

General Job Duties For All Store Team Members

· Operate all equipment.

· Stock ingredients from delivery area to storage, work area, walk-in cooler.

· Prepare product.

· Receive and process telephone orders.

· Take inventory and complete associated paperwork.

· Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

· Ability to comprehend and give correct written instructions.

· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

· Must be able to make correct monetary change.

· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

· Ability to enter orders using a computer keyboard or touch screen.

· Navigational skills to read a map, locate addresses within designated delivery area.

· Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Work Conditions

EXPOSURE TO

· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.

· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

· Sudden changes in temperature in work area and while outside.

· Fumes from food odors.

· Exposure to cornmeal dust.

· Cramped quarters including walk-in cooler.

· Hot surfaces/tools from oven up to 500 degrees or higher.

· Sharp edges and moving mechanical parts.

· Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.

· Depth perception.

· Ability to differentiate between hot and cold surfaces.

· Far vision and night vision for driving.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions.

Additional Information

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Walking

For short distances for short durations

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Pushing

To move trays which are placed on dollies.

A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

During delivery of product, navigation of five or more flights of stairs may be required.Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.

Toe room is present, but workers are unable to flex their knees while standing at this station.

Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.

Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Driving Specific Job Duties

Deliver product by car and then to door of customer.

Deliver flyers and door hangers.

Requires

Valid driver's license with safe driving record meeting company standards.

Access to insured vehicle which can be used for delivery.

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Average salary estimate

$42500 / YEARLY (est.)
min
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$35000K
$50000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About General Manager(03159) - 13220 Starkey Rd #100, Domino's

Are you ready to take charge and lead a team to success? At Domino's Pizza, we're on the lookout for a passionate General Manager to help us excel in pizza delivery at our Largo, FL location. As a General Manager, you will be the beating heart of our store, ensuring everything runs smoothly during your shifts. From cost controls to inventory management, from staffing to customer relations, this role calls for a charismatic leader like you who can juggle multiple tasks while keeping morale high. You'll be responsible for not just meeting company standards but exceeding them! Your natural judgment, math skills, and ability to multitask will play a huge part in making our service exceptional. And with our focus on diversity, we believe that everyone’s unique contributions have immense value. This is more than just a job; it’s a pathway to growth! Many of our team members advance from entry-level positions to become successful franchise owners. If you're excited to be the boss and make a positive impact not just in your work environment but in the community, then come join us at Domino's Pizza where our people truly come first. Let’s make pizza history together—apply now!

Frequently Asked Questions (FAQs) for General Manager(03159) - 13220 Starkey Rd #100 Role at Domino's
What are the primary responsibilities of a General Manager at Domino's Pizza?

As a General Manager at Domino's Pizza, you will oversee all aspects of store operations, including cost controls, inventory management, cash handling, and exceptional customer service. You will set the example for your team by adhering to company policies and procedures while also leading staffing efforts and maintaining a positive work environment.

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What qualifications are required to become a General Manager at Domino's Pizza?

To qualify for the General Manager position at Domino's Pizza, you must have prior management experience, excellent judgment, strong mathematical skills, and the ability to multitask efficiently. Additionally, being a team player with a passion for customer service is essential for this role, as is a valid driver's license and reliable transportation.

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How does Domino's Pizza support the advancement of General Managers?

At Domino's Pizza, we believe in nurturing our team's growth. Many of our General Managers have advanced from entry-level positions to roles such as franchise owners or corporate managers. We provide various training programs and development opportunities that equip you with the skills necessary for personal and professional growth.

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What is the work environment like for a General Manager at Domino's Pizza?

The work environment at Domino's Pizza is dynamic, focused on teamwork and fun. You'll face challenges regularly, but with your leadership skills and our supportive culture, you will thrive. We value diversity and inclusion, ensuring everyone can contribute their unique talents toward our common goal of delivering excellent service.

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What skills are essential for a successful General Manager at Domino's Pizza?

A successful General Manager at Domino's Pizza needs strong leadership skills, effective communication abilities, and the capacity to handle pressure. Additionally, being detail-oriented and having proficient math skills for financial management are crucial. Lastly, an enthusiasm for customer service will help you foster great relationships with both your team and our customers.

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Common Interview Questions for General Manager(03159) - 13220 Starkey Rd #100
How do you prioritize tasks as a General Manager?

When prioritizing tasks as a General Manager, it's essential to evaluate what's most urgent and important. Consider immediate customer needs, staffing challenges, and operational issues. Employing a mix of proactive planning and responsive adjustments will ensure you maintain smooth operations.

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Can you give an example of how you handled a difficult customer?

In a situation with a difficult customer, I remained calm and attentive. I listened to their concerns without interruption, offered a valid solution, and followed up to ensure their satisfaction. This approach not only resolved the issue but also turned a negative experience into a positive one.

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What strategies do you use to motivate your team?

To motivate my team, I focus on setting clear goals and celebrating achievements, no matter how small. I believe in maintaining a positive work atmosphere and offering constructive feedback while encouraging open communication. This strategy helps foster a sense of ownership and accountability among team members.

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How do you ensure high standards of customer service in the store?

I ensure high standards of customer service by leading by example. Training my team, conducting regular evaluations, and providing ongoing feedback are key steps. Furthermore, I encourage my team to put themselves in the customer's shoes, which enhances empathy and improves service quality.

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Describe your approach to managing a diverse team.

Managing a diverse team requires sensitivity and open-mindedness. I foster an inclusive environment by recognizing and valuing the unique perspectives each team member brings. Regular team-building activities can also bridge gaps and promote teamwork, leading to a more cohesive unit.

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What experience do you have with budget management?

I have extensive experience with budget management through overseeing operational costs, labor expenses, and inventory controls. By regularly analyzing financial reports, I can identify areas for improvement, which helps in maintaining profitability without sacrificing quality.

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How would you handle an underperforming employee?

Handling an underperforming employee requires a compassionate yet firm approach. I’d initiate a private conversation to understand their challenges, provide constructive feedback, and collaboratively set attainable improvement goals. Ongoing support and follow-ups would be essential for their success.

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What steps do you take to ensure store safety and cleanliness?

To ensure store safety and cleanliness, I implement regular checklists for food safety standards and daily cleanliness protocols. Conducting staff training on proper sanitation practices plays a crucial role, as does monitoring compliance to maintain a safe environment for both employees and customers.

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How do you assess the success of your team?

I assess the team's success through a combination of metrics, including customer feedback, sales figures, and operational efficiency. Additionally, I value individual contributions, encouraging open dialogue about performance and areas for improvement to foster continuous growth.

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What motivates you as a General Manager?

I'm motivated by the opportunity to lead a team towards success. Seeing my team thrive and achieving our goals together brings me immense satisfaction. I also find joy in creating a positive work environment where everyone feels valued and supported.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
January 27, 2025

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