Senior Manager, Parcel Site Operations
About the Team
DoorDash Drive seeks a Senior Manager to lead fulfillment strategy and site operations for our expanding new verticals.
DoorDash Drive is our company's hyper-growth platform team serving restaurants, grocers and retailers across the United States, Canada and Australia. The Fulfillment team is responsible for driving the strategy, profitability, and operations across each vertical. In this fast-growing, high-energy environment, you'll drive innovation while maintaining a strong focus on quality and efficiency.
About the Role
The Sr. Manager, Parcel Site Operations will lead the end-to-end fulfillment strategy, profitability, and operations for one of our newest and fastest-growing verticals. Drive’s growth depends on being the industry's most cost-efficient and best-in-class operational platform. Reporting directly to the Director of Strategy & Operations, this role requires proximity to one of our fulfillment centers and includes 10-20% travel.
You’re excited about this opportunity because you will…
- Own business outcomes – Own cost and efficiency metrics across 50+ fulfillment sites, driving operational excellence and strategic improvements.
- Lead and develop teams – Build and mentor a high-performing team, fostering a culture of accountability, learning, and operational excellence while ensuring strong retention and engagement.
- Influence at scale – Work cross-functionally with Product, Engineering, Finance, Analytics, and Government Relations to enhance profitability, enable growth, and shape the future of one of DoorDash’s biggest bets.
- Drive execution – Lead the strategy, development, and rollout of new product capabilities and operational initiatives to optimize dispatch throughput and fulfillment efficiency.
- Expand and scale operations – Identify opportunities to improve fulfillment speed, quality, and scalability while ensuring compliance, safety, and cost-effectiveness across all logistics operations.
- Manage P&L and strategic direction – Own the financial performance of your vertical, translating multi-year strategies into budgets and operating plans while identifying key opportunities for cost reduction and efficiency gains.
We’re excited about you because…
- You thrive in ambiguity – You enjoy tackling complex, high-impact challenges and excel at bringing structure to the unknown.
- You move fast – Speed excites you. You take action today rather than waiting for tomorrow.
- You’re a builder – You create structure, develop processes, and scale best practices from the ground up.
- You have a track record of leadership – You’ve successfully led teams, managed performance expectations, and built high-performing, engaged organizations.
- You have 8+ years of experience – You’ve thrived in fast-paced environments such as consulting, strategy, business development, operations, technology, banking, or analytics. Experience in high-growth startups or customer-facing roles is a plus.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
Compensation
The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package for all regular employees that includes a 401(k) plan with an employer match, paid time off, paid parental leave, wellness benefits, and several paid holidays. Paid sick leave in compliance with applicable laws (i.e. Colorado Healthy Families and Workplaces Act).
Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, family-forming assistance, a commuter benefit match, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Average salary estimate
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DoorDash is a technology company that connects customers with their favorite local and national businesses in the United States and Canada. The company is headquartered in San Francisco, California.
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