Shuttle Driver, Guest Services @ Bandon Dunes Golf Resort

Imagine a role where you are the first smile guests see, the helping hand they rely on, and the friendly face they remember. As a Guest Services Attendant at Bandon Dunes, you’ll greet and transport guests, handle their luggage and golf equipment, and ensure they have all the information and assistance they need for a seamless and enjoyable stay. This is an evening shift that typically starts at 1:30 PM and ends at 10:00 PM or 1:00 AM.

About Bandon Dunes Golf Resort:

Bandon Dunes is a world-class golf resort located on the Oregon Coast near the charming community of Bandon. Guests come to experience golf as it was meant to be at Bandon Dunes' six distinct golf courses. That includes five 18-hole courses, which all rank among the top 16 public courses in the United States, according to Golf Digest. The resort also has an award-winning par-3 course, Bandon Preserve, and the new Shorty's opened in 2024. The two short courses are 'Courses with a Mission,' with all net proceeds funding the Bandon Dunes Charitable Foundation. The Foundation supports communities along the South Coast of Oregon.

Beyond premier golf, guests delight in a variety of dining options at Bandon Dunes’ collection of restaurants. Whether you're looking to enjoy locally sourced, Pacific-Northwest cuisine accompanied by an award-winning wine list or prefer kicking back in a Scottish-style setting with traditional pub fare and local microbrews, there is something for everyone.

Working at Bandon Dunes is a dream for golf fans, outdoor enthusiasts, and hospitality professionals alike. The Bandon Dunes team works together to create trips of a lifetime for our guests. We are passionate stewards of our resort, community, and environment. As an endlessly curious group, we ask questions, share ideas, and always look for a better way. With a hard-working attitude, we help guide our guests through their pure golf experience, immersed in Oregon’s natural beauty and away from the demands of daily life.

• Welcome Guests: Be the warm, welcoming presence that makes our guests feel at home from the moment they arrive.
• Assist with Luggage and Golf Equipment: Help guests with their golf bags and luggage, ensuring everything is handled with care.
• Provide Directions and Assistance: Be the go-to person for information, directions, and assistance our guests might need.
• Transport Guests: Drive guests in resort shuttles, ensuring they and their belongings get to and from rooms, golf courses, practice facilities, and bag storage areas safely and efficiently.
• Golf Club Handling: Greet guests at each course, clean golf clubs, and assist with loading and unloading golf bags from carts and vehicles.
• Front Desk Support: Assist the Front Desk team with guest arrivals and departures.
• Maintain Cleanliness: Keep all Guest Services areas clean and well-maintained.
• Shipping Assistance: Help guests with any shipping needs they may have.
• Practice Facility Operation: Monitor range operations, Shorty’s course, and Practice Center guest facilities.
• Resort Security: Assist with security tasks as needed.
• Additional Duties: Take on any other tasks as assigned to ensure the best guest experience.

• Education:High School Diploma or equivalent preferred.
• Experience: Prior experience in customer service, hospitality, or the golf industry is a plus.
• Skills: Excellent written, verbal, and interpersonal communication skills. Ability to solve problems efficiently and handle multiple duties under pressure with minimal supervision.
• Attitude: A positive attitude and professional demeanor in all situations.
• Physical Requirements: Must be able to stand, sit, walk, push, pull, lift, grasp, bend, and kneel for up to 5 hours at a time. Ability to lift up to 50lbs occasionally, 30lbs frequently, and 20lbs constantly.
• Driver’s License: Must have a valid driver’s license and be 18 years of age or older.
• Drug Screening: Must be able to pass a drug screening.

• Hours: Work hours may include days and evenings on weekdays and weekends.
• Environment: Exposure to inside and outside conditions, including inclement weather, potentially dangerous chemicals, solvents, pesticides, herbicides, and fertilizers, misdirected golf balls, and sharp and rapid equipment movement.
• Safety: Injury may result from exposure if safety policies and practices are not followed.

• Vehicles: Company shuttles and golf carts.
• Equipment: Golf bags and golf equipment.
• Office Tools: Computers, printers, copiers, fax machines, calculators, telephones, and radios.

• Communication: Must be able to read, write, and communicate verbally in English, with or without two-way radios.
• Instructions: Ability to follow verbal and written instructions.
• Inspection: Visually inspect all work areas.
• Assistance: Assist golfers with their clubs and shuttle them to and from courses or rooms.
• Activity: Stand, walk, push, pull, lift, grasp, bend, and kneel for up to 8 hours at a time. Lift up to 50 lbs occasionally, 30 lbs frequently, and 20 lbs constantly.

• Comprehensive Benefits Package: Enjoy a well-rounded benefits package that covers your health, wellness, and financial future.
• Paid Time Off: Take the time you need to relax and recharge with our PTO plan.
• Free Golf Privileges: Tee off at some of the most iconic courses in the world with complimentary golf access.
• Quarterly Incentives: When our team meets resort-wide performance goals, we get rewarded.  
• Complimentary Lunch: Stay energized with a complimentary lunch in our Staff Cafe during your shift.
• Resort Discounts: Save on dining and merchandise throughout the resort.
• Supportive Work Environment: Be part of a team that supports your growth and success, with opportunities to thrive in a collaborative atmosphere.
• Career Growth: Take advantage of continuous training and development opportunities to advance your career.

 Join our team at Bandon Dunes Golf Resort and become an essential part of our guests’ unforgettable experience. Apply today!

At Bandon Dunes Golf Resort, we are proud to be an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.