Program Coordinator - Healthy Minds

• Flexible FTE (0.8 – 1FTE) ongoing position + Hybrid working conditions
• Based at one of our 4 sites (Gympie, Hervey Bay, Rockhampton or Emerald)
• Attractive salary + Super + Not-for-Profit Salary Packaging up to $18,550 

EACH is proud to be the Lead Agency of the Better Connect program (Mental Health, Alcohol and Other Drugs, and Suicide Prevention), a new initiative delivering comprehensive, integrated, and person-centred care across the CCQ region (Central Queensland, Wide Bay, Sunshine Coast). Click here to learn more.

Job Description 
As Program Coordinator you will oversee the delivery of the Healthy Minds program.
Key responsibilities include:

• Managing and supporting a team of sub-contracted providers, ensuring quality care aligned with the Stepped Model of Care.
• Conducting demand analysis, collaborating with regional partners, and ensuring policy compliance.
• Overseeing engagement, support, and coordination of private providers delivering mental health services. This involves reviewing service demand, expanding provider numbers as needed, and ensuring quality care aligned with the Stepped Model of Care.
• Collaborating within EACH to use our regional hubs and spokes, preventing service duplication, and monitoring metrics, progress reports, invoice processing, feedback loops, and regulatory compliance are also key duties.
• This position requires occasional travel within the region.

To view a copy of the full Position Description, click here. Alternatively, for more information please contact Bharat Mahajan (General Manager) at [email protected] or on 0447 968 464.

About you 
This is a key leadership position for an established professional with demonstrated experience working in a medical or health office environment coordinating mental health services for underserviced groups.

In addition to a self-directed passion and drive to support a team and others within the community, you will have:

• An understanding of the Stepped Model of Care and its application to mental health services. 
• Knowledge of accounts payable processes.
• Ability to work collaboratively with other service providers. 
• Strong computer skills, including proficiency with Microsoft Office and relevant software, database data entry, online learning, emails, and virtual meetings. 
• Strong organisational and planning skills with the ability to prioritise tasks effectively. 
• Presentation and facilitation skills and experience. 

If you are passionate about mental health care coordination and have the skills to drive impactful change, we encourage you to apply.

• Tertiary qualifications in Practice or Business Administration management. 

What’s in it for you? 
At EACH you'll be supported to be your best. We offer a range of employee benefits including: 

• Flexibility to work from our offices, from home and within the community
• Competitive remuneration and conditions including generous leave options 
• Not-for-Profit Salary Packaging of up to $15,900 free income tax per year
• $2,650 additional tax-free money towards meals and entertainment  
• A variety of opportunities for career progression and professional development via formal and informal training, our leadership pipeline and discipline-specific learning
• Support through a comprehensive Employee Assistance Program
• 4 weeks paid annual leave, sick/carers leave, family & domestic violence leave, public holiday substitution policy, and more…

Applications Close: Thursday 20th Feb 2025
Please note applications will be reviewed as they are received.

Next Steps in the Hiring Process 
Thank you for your interest in joining EACH! To learn more about next steps, please check out our Hiring Process Guide.

EACH Commitments

At EACH, we prioritize treating every individual with dignity and respect, regardless of their background, ability, or identity. We actively encourage applications from diverse backgrounds and those with lived experiences.  

EACH is committed to creating a culturally safe environment that values and supports Aboriginal & Torres Strait Islander people(s), recognizing and respecting their unique culture and contribution to our communities. We strongly encourage applications from Aboriginal and Torres Strait Islander People.  For further information regarding our commitment please see our Reconciliation Action Plan.

As a child-safe organisation, EACH prioritizes child safety and well-being by creating a secure environment for children and implementing effective organisational structures, policies, and procedures