Social Media Specialist

EASYVISTA, a leading provider of IT Service Management (ITSM) solutions, has experienced dynamic and continuous growth in recent years. Thanks to constant technological innovation, such as the integration of artificial intelligence and automation, we offer advanced solutions that transform the user experience and optimise IT operations for businesses.

Over the past four years, EASYVISTA has strengthened its position in the global market and acquired OTRS, a major player in open source service management solutions. This strategic acquisition broadens our product range and enables us to better meet our customers' needs while strengthening our expertise.

If you want to work in a fast-growing, innovative environment and play a key role in our customers' digital transformation, EASYVISTA offers you the opportunity to join a growing team where every contribution counts.

Join us and be part of this exciting adventure!

Location : SPAIN/ ITALY/ PORTUGAL or UK (remote available)

We are seeking a Social Media Specialist with at least 3 years of experience in managing corporate social media accounts.

The ideal candidate will be responsible for developing and executing social media strategies to increase brand awareness, engagement, and lead generation.

He/She should have strong copywriting skills and be comfortable working in an international environment.

Main responsabilities will be : 

• Develop, implement, and manage social media strategies across LinkedIn, Facebook, X and other relevant platforms (Reddit experience is a plus).
• Create content, including posts, articles, and ideas for visual assets (such as carousels, videos, and images) in collaboration with the graphic team, to enhance brand presence and audience engagement.
• Monitor and analyze performance metrics to optimize strategies and report on social media KPIs.
• Collaborate with the marketing team to align social media efforts with broader marketing campaigns and business goals.
• Stay up to date with industry trends and best practices to drive innovation in our social media approach.
• Manage and engage with the online community, responding to comments and messages in a timely manner and fostering conversations across channels to build relationships and enhance engagement.
• Support the management of paid social media campaigns (experience in advertising is a plus).

Additional Responsibilities:

• Support the global marketing team by contributing to a variety of international campaigns.
• Work closely with internal teams to tailor content and messaging for different audiences.
• (Optional) Write blog content to support content marketing initiatives.

• Minimum 3 years of experience in social media management, preferably in B2B or tech-related industries.
• Proficiency in LinkedIn, Facebook, X and other social media platforms (Reddit experience is a plus).
• Strong copywriting and content creation skills.
• Basic knowledge of social media advertising and campaign management.
• Ability to analyze social media metrics and make data-driven decisions.
• Strong communication and collaboration skills.
• Fluent in English (mandatory) and Spanish/ Portuguese/ Italian/ German/ French (additional languages are a plus)

Recruitment Process :

1st interview with our Talent Acquisition Manager

2nd interview with the Hiring Manager ( Social Media Manager)

References from former employers