Dry Market (Grocery/Retail), Assistant General Manager

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• EAT authentic Italian food at our restaurants, cafés and to-go counters
• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

The Dry Market , Assistant General Manager, leads operations in the Retail Dry Market departments to meet company goals and standards in terms of sales and service. The Manager oversees labor, productivity, quality control, and safety measures to drive success.

Reports to the GM of Retail.

• Manages the team: hires, schedules, delegates tasks, processes weekly payroll, provides training and motivation, and drives performance
• Assists in creating and executing monthly promotion grids for saleable merchandise, adhering to Eataly’s policies
• Maintains an orderly store appearance, ensuring only saleable merchandise is displayed; properly handles deleted, expired, and non-saleable items
• Monitors inventory: places orders and requisitions as necessary; processes and unloads deliveries; generates monthly inventory and sales reports
• Collaborates with the Marketing and Facilities departments on store layout and product placement
• Assists the GM in analyzing financial data and developing strategies to enhance efficiency and drive sales
• Maintains a visible presence on the floor, participating in and exemplifying exceptional guest service
• Documents, investigates, and resolves employee and guest incidents
• Processes and settles daily cash and credit transactions: documents overages and shortages; enters sales data and deposits; approves voids, employee discounts, returns, and exchanges
• Performs other duties as required or assigned

• Bachelor’s Degree
• 1+ year of retail management experience in a high-volume, fast-paced environment
• Excellent verbal and written communications skills
• Solid analytical skills
• Experience with cash management, purchasing and managing inventory
• Knowledge of Italian products and brands preferred
• Advanced proficiency in Microsoft Office

Job Requirements

• Ability to lift up to 50 pounds and spend up to 8 hours walking or standing in a retail environment
• Ability to operate equipment such as a hand truck or cash register as needed
• Availability to work a flexible schedule sometimes including evenings, weekends and holidays

Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions.  If contacted for an employment opportunity, please advise Human Resources if you require accommodation.