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Compliance Officer & MLRO - Chile

Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top 15 European Fintechs to work for by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration.

Compliance Officer & MLRO – Chile

Ebury Santiago - Hybrid: 4 days a week office based working, 1 day working from home

The Chilean Compliance Officer & MLRO, reports directly to the Chief Compliance Officer & GMLRO. The main purpose of the role is to maintain the integrity of the Chilean branch, ensuring adherence to legislative requirements and providing support to the wider group. In addition this role requires oversight of regulatory obligations, requirements and implementing findings into policies and procedures. In their role, the Compliance Officer & MLRO is trusted with responsibilities which include:

  • Review of SAR escalations from the Financial Crime Compliance Investigation Team and where appropriate file them with the FIU;
  • Review and approve escalations from the front office/first line of defence in regards to:
    • Waivers;
    • PEP Role Discounting;
    • PEP Declassications;
    • Exceptions from policy;
    • Major negative media;
    • EDD Approvals;
    • Blacklist hits;
    • Military/Dual Use Goods queries;
    • Proliferation financing queries;
    • Sanctions/Civil Penalty hit (in consultation with FCC Sanctions);
    • Sanctioned Country Connection (in consultation with FCC Sanctions);
    • Sanctioned Risk Assessments (in consultation with FCC Sanctions and subject to final approval from the Group MLRO);
    • Financial Crime Investigations (in consultation with FCC Investigations and subject to final approval from the GMLRO);
    • Sanctions Investigations (in consultation with FCC Sanctions and subject to final approval from the GMLRO);
    • Dispensations (in consultation with FCC Advisory and subject to final approval from the GMLRO);
    • Risk downgrades (in consultation with FCC Advisory and subject to final approval from the GMLRO);
  • Liaise with the front office with any questions about policies and procedures; 
  • Assist to relevant Forums, Working Groups and Committees where Compliance/MLRO advice is needed;
  • Keep up to date with relevant AML and Financial Crime regulations and changes; 
  • Policy drafting and reviewing, ensuring that the local policies and procedures are consistent with the group, but also ensuring that they are compliant with the applicable local regulations and laws;
  • Conducting research for ad hoc regulatory queries from other departments or Senior Management; 
  • Be the direct contact person with the Regulator (CMF & UAF) and assure a good relationship and cooperation;
  • Drafting and preparing the regulatory periodic deliverables and drafting regulatory communications; 
  • Coordinate as key point of contact for AML Audits (internal & external) and ensure that the information provided is accurate and up-to-date;
  • Perform remediation works of findings by both internal and external audit, as well as recommendations set by the Regulator;
  • Provide inputs to periodic financial crime management information;
  • Identify local financial crime/regulatory training needs and provide training about products, financial crime, regulatory obligations etc. to the front office and sales teams;
  • Ensure monitoring of the first line of defence from a second line of defence perspective to identify any issues and concerns;
  • Assist the Regulatory Operations team in the implementation of AML Reporting by translating local legal requirements into operational guidelines. Liaise with regulators and other regulatory bodies to this end as appropriate; 
  • Identification and completion of local regulatory reporting requirements;
  • Assist the business units and Senior Management with ad-hoc queries where appropriate (i.e. in scope and not already covered by a dedicated team e.g. KYC Advisory);
  • Responsible for the complaints handling for the branch with the responsibility to communicate with the client, investigate the complaint and take decisions on the redress of the complaint (up to and including whether the complaint will be upheld or not);
  • Manage relationships which are considered as having conflicts of interest and ensuring that the management rules set in place are followed by all parties. Conflicts of interest are dealt with at a group level, however, the Compliance Officer & MLRO is required to be aware and ensure that it takes actions agreed during the all stages;
  • Assist in the investigations on breaches that involve the branch and assist in the investigation process with the group level compliance. 
  • Coordinate with the wider regulatory compliance team regarding applicable changes and implementation of new procedures and controls.

As the position of Compliance Officer & MLRO is described as “independent” the responsible person in the role is expected to take decisions which may directly affect the branch and the overall business. The role of a Compliance Officer & MLRO is required to be senior enough to have the ability to take decisions on the ground to protect Ebury, its clients and its various counterparties. In their role, the Compliance Officer & MLRO participates in various working groups, committees and other important functions including: 

  • The Financial Crime Working Group (monthly); 
  • Integral member of the local Client Risk Acceptance Forum (weekly); and
  • Compliance Management Committee (weekly)
  • Chilean Client Review and Acceptance Forum (ad hoc)

Finally, the Compliance Officer & MLRO of the branch should maintain a good working relationship with the Country Manager, and would possess the right and ability to oppose decisions that are deemed to be non-compliant with our regulatory obligations, group policies and anything relating to financial crime. The person holding this position, by definition of the responsibilities assigned, will be deemed to be the most senior member of compliance in Chile with authority to take actions necessary to protect the integrity of Ebury and protect its licence and overall reputation. 

Proficiency in English and local language is required while any professional certifications or a law/economics degree will be considered a plus.



#LI-CD1

About Us

Ebury is a FinTech success story, positioned among the fastest-growing international companies in its sector.

Founded in 2009, we are headquartered in London and have more than 1700 staff with a presence in more than 25 countries worldwide. Cultural diversity is part of what makes Ebury a special place to be. From Sao Paulo to Dubai, Bucharest to Toronto, we enjoy sharing team experiences and celebrating success across the Ebury family.

Hard work pays off: in 2019, Ebury received a £350 million investment from Banco Santander and has won internationally recognised awards including Financial Times: 1000 Europe's Fastest-Growing Companies.

None of this would have been possible without our proudest achievement: our great people. Enthusiastic, innovative and collaborative teams, always ready to disrupt and revolutionise the fast-paced FinTech sector. 

We believe in inclusion. We stand against discrimination in all forms and have no tolerance for the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story because we want you and your uniqueness to help write our future.

Please submit your application on the careers website directly, uploading your CV / resume in English.

 

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What You Should Know About Compliance Officer & MLRO - Chile, Ebury

Ebury is on the lookout for a passionate Compliance Officer & MLRO based in Santiago, Chile! We've earned our stripes as one of the top 15 European Fintechs to work for, and our innovative offerings, including FX risk management and international payments, truly set us apart. In this hybrid role, you’ll be spending four days a week in the office while enjoying one day of remote work. Your mission? To maintain the integrity of our Chilean branch, ensuring compliance with intricate legislative demands while adding your expertise to the larger team. You'll oversee regulatory obligations, implement necessary policy changes, and be the key point of contact for any compliance matters. If you enjoy interacting with regulators, conducting thorough research, and driving positive compliance changes, this role is tailor-made for you. You’ll also be crucial in training our front office and sales teams, all while building meaningful relationships within and outside Ebury. With a strong emphasis on maintaining a compliant yet vibrant workplace culture, we need someone who is ready to tackle challenges with confidence and foster a spirit of collaboration. Your insight will not only help protect our reputation but will also contribute to our mission of revolutionizing the FinTech sector. If you have a knack for financial compliance and a desire to grow with a forward-thinking company, we want to hear from you! Join us on this exciting journey!

Frequently Asked Questions (FAQs) for Compliance Officer & MLRO - Chile Role at Ebury
What are the main responsibilities of the Compliance Officer & MLRO at Ebury in Chile?

The Compliance Officer & MLRO at Ebury in Chile plays a vital role in maintaining the integrity of the branch. Key responsibilities include reviewing suspicious activity reports, overseeing compliance with local regulations, and implementing compliance policies. Additionally, they liaise with the front office to answer questions regarding compliance, assist in regulatory forums, and maintain strong relationships with local regulators.

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What qualifications are required for the Compliance Officer & MLRO position at Ebury in Santiago?

Candidates for the Compliance Officer & MLRO role at Ebury should possess proficiency in both English and the local language. While specific professional certifications are preferred, a degree in law or economics will also be considered a plus. The position demands a senior-level individual with sharp decision-making skills and an in-depth understanding of local compliance and regulatory requirements.

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How does the Compliance Officer & MLRO support Ebury's growth in Chile?

The Compliance Officer & MLRO directly influences Ebury’s growth strategy in Chile by ensuring the branch adheres to financial regulations. This role implements policies that protect Ebury’s reputation, allowing the company to grow sustainably and responsibly. By closely monitoring compliance and providing training to teams, the Compliance Officer fosters a culture that prioritizes financial integrity.

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What is the work environment like for the Compliance Officer & MLRO at Ebury in Chile?

Ebury offers a dynamic and inclusive work environment for its Compliance Officer & MLRO in Chile. The hybrid model provides flexibility, with four days in the office and one remote workday. Collaboration across diverse teams is encouraged, creating a supportive network where innovative ideas thrive. The company culture emphasizes teamwork and integrity, making it an exciting place to build your career.

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What opportunities for professional development are available for the Compliance Officer & MLRO at Ebury?

Ebury actively supports the professional development of its Compliance Officer & MLRO through training programs and workshops that enhance regulatory knowledge and compliance skills. Regular participation in working groups and committees allows for continued learning and networking with industry leaders, ensuring that the Officer stays at the forefront of compliance practices and developments.

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Common Interview Questions for Compliance Officer & MLRO - Chile
How would you handle a situation where the branch's practices are not aligned with local regulations?

In such a situation, I would immediately conduct a thorough review of the practices in question, consult with relevant stakeholders, and escalate the issue to senior management if necessary. I believe in transparent communication to ensure corrective actions are taken quickly to align with regulations.

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Can you describe your experience working with regulatory bodies in Chile?

My experience with regulatory bodies includes liaising closely with them to ensure compliance with local laws. I have built strong working relationships with regulators such as the CMF and UAF, facilitating open lines of communication for reporting and inquiries.

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What strategies would you implement to foster a culture of compliance within the organization?

Fostering a culture of compliance requires continuous education and engagement. I would implement regular training sessions, create informative resources, and encourage an open-door policy for team members to discuss compliance concerns. Engaging leadership to model compliant behaviors is key.

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How do you stay updated with ever-changing financial crime regulations?

I stay updated through continuous education, subscribing to regulatory newsletters, attending industry seminars, and networking with other compliance professionals. This proactive approach ensures I am always informed of the latest changes and can implement them effectively.

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Describe a time when you successfully resolved a compliance issue.

In a previous role, I identified a compliance gap during an audit. I coordinated with relevant departments to rectify the issue promptly and implemented new protocols to prevent future occurrences, which led to a seamless compliance management process going forward.

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What role does data analysis play in your compliance responsibilities?

Data analysis is crucial for identifying trends and anomalies in financial transactions. I rely on data to assess risk levels, which allows me to make informed decisions and provide recommendations to enhance compliance frameworks.

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How would you approach drafting compliance policies for Ebury?

When drafting compliance policies, I start by thoroughly reviewing existing regulations and assessing current practices. Collaborating with key stakeholders to ensure the policies align with both regulatory requirements and Ebury's operational needs is essential for successful implementation.

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How do you manage conflicts of interest within the compliance framework?

Managing conflicts of interest involves thorough identification and documentation of potential issues. I implement clear policies and guidelines for disclosure and ensure all employees understand the importance of transparency and integrity in our operations.

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How would you assess the effectiveness of the compliance training programs?

Assessing effectiveness involves both quantitative and qualitative methods, such as feedback surveys, assessments, and metrics on compliance adherence pre- and post-training. Regular evaluations and updates to training content based on feedback help ensure continuous improvement.

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What do you consider as the biggest challenge facing compliance officers today?

The biggest challenge is navigating the constantly evolving regulatory landscape. Keeping abreast of changes while ensuring all teams adhere to updated guidelines requires vigilance and proactive adaptation to new compliance standards.

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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
January 27, 2025

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