Associate Automation Specialist

Overview: 

We are seeking an Associate Automation Specialist to join our team. In this role, you will be responsible for understanding and supporting a diverse array of Rockwell Automation products, such as PLCs, HMIs, VFDs, and servos. You will collaborate closely with subject matter experts to execute critical tasks and resolve technical issues. Additionally, you will assist our inside and outside sales teams by providing product selection guidance and assisting with product technical specifications. This position is well-suited for individuals with a background in electrical engineering, mechanical engineering, industrial automation, or related technical disciplines who are eager to advance their careers in industrial manufacturing automation.

 Why Join Us?

• Hands-on training in industrial automation and controls.
• Opportunity to work with high-tech industries and cutting-edge technology.
• Career growth in engineering, technical support, and project management.
• Competitive salary, benefits, and a collaborative work environment.

ESSENTIAL DUTIES/RESPONSIBILITIES:

• Provide product support and technical services for PLCs, HMIs, VFDs, Sensors, Servos, Software, industrial networks, and other automation products.
• Curate solutions (BOMs) along-side the sales team and subject matter experts.
• Participate in pre-sales and post-sales activities, including training sessions for customers and internal employees.
• Maintain accurate records in the company's CRM (Customer Relationship Management) system, including customer interactions, projects, and support tickets.
• Collaborate with vendors such as Rockwell Automation (Allen Bradley) and other key partners to stay updated on industry trends and new technologies.
• Assist in the development and execution of marketing strategies, product launches, and promotional activities.
• Provide technical support to customers on entry level issues.

• Collaborate directly with customers to provide support, offer guidance on applications, and resolve technical issues.

• Bachelor’s degree in Electrical Engineering, Mechanical, Mechatronics, or a related field with 0-2 years of experience
  OR
  Associate’s degree in Electrical Engineering, Mechanical, Mechatronics, or a related field with 2-4 years of experience.

•  Basic understanding of industrial automation for manufacturing, controls systems, and electrical devices.
•  Ability to diagnose and resolve technical issues effectively.
•  Strong communication and interpersonal skills.
•  Self-motivated with the ability to learn quickly and work in a team environment.

PHYSICAL REQUIREMENTS:

• Lifting and Carrying: Ability to lift and carry up to 50 pounds as needed.
• Standing, Sitting, Walking: Must be able to stand, sit, or walk for extended periods.
• Climbing and Balancing: Ability to climb stairs and ladders and maintain balance on uneven surfaces.
• Stooping, Kneeling, and Crouching: Required to stoop, kneel, and crouch.
• Manual Dexterity: Ability to use hands to handle, control, or feel objects, tools, or controls.
• Visual and Auditory Requirements: Must have the ability to see and hear within normal ranges, with or without corrective devices.
• Environmental Conditions: Ability to work in various environmental conditions, such as hot, cold, or noisy environments.
• Visual Requirements: Must have the ability to see and read computer screens and printed documents within normal ranges, with or without corrective devices.
• Hearing and Speaking: Ability to hear and speak clearly for phone conversations and in-person communication.

Equal Employment Opportunity

Electric Supply and Equipment Company is an equal opportunity employer and does not discriminate against any person, employee, or job applicant for employment because of race, color, sex, religion, age, national origin, veteran status, disability status or any other status or condition protected by applicable federal or state statutes. Further, it is the policy of ES&E to undertake affirmative action in compliance with all federal, state, and local requirements. This policy is intended to apply to all personnel actions affecting, but not limited to compensation, benefits, transfers, layoffs, return from layoff, company sponsored training, education and social and recreation programs. It is also our policy to comply with all federal and state employment law.

Accommodations

ES&E provides reasonable accommodation so that qualified disabled applicants may participate in the selection process. Please advise us of any accommodations you require in order to express an interest in a specific opening by emailing: jobs@ese-co.com or calling 336.574.4813. Thank you for considering ES&E for your next career opportunity.

Health and Wellness Benefits

• Medical coverage (employees may choose between two comprehensive plans)
• Dental coverage
• Vision coverage
• Life insurance (company paid and supplemental)
• Short-term disability and long-term disability are 100% employer paid benefits
• Flexible Spending Accounts (FSA) for medical and/or dependent care expenses
• Health Savings Account (HSA) with monthly employer contribution
• Tel-a-Doc phone consultations

Financial Rewards

• 401(k) retirement savings plan with pre-tax and ROTH options along with employer matching
• Profit Sharing Plan
• College Savings – access to a 529 plan

Wellbeing

• Company values employees’ time with family by typically honoring standard work hours
• Paid Time Off (employees receive sick days, vacation days, and can purchase additional days each year)
• Paid Holidays (8 per year plus employees can trade in 1 sick day for a floating holiday and 1 for a personal day)

• Employee Assistance Program (EAP) – access to free counseling resources and work/life balance tools
• Annual on-site flu shot clinic
• Business casual work environment
• Volunteer opportunities
• Family outings and employee activities throughout the year
• Legal Services & Identity Theft benefits

Culture of Excellence

• Proven track record in providing outstanding customer service
• Named one of the “Best Places to Work in NC” for several years
• Scheduled company meetings
• ISO Certification
• Open door policy
• Company milestones celebrated
• Peer-to-peer recognition program (Essie Bucks)