Job details

Business Analyst

Elite Technology is a leading, independent technology company that helps law firms drive profitability through improved operational effectiveness, increased efficiency, and greater visibility across their business. Our cutting-edge digital financial management and business operations solutions drive success for firms around the globe by improving finance and accounting operations, including billing, invoicing, payments, and financial reporting. By bringing together data, insights, and tools, we enable law firm leaders to make informed business decisions to build and manage their businesses more effectively and efficiently.

Job Description:

As a Business Analyst, you are an experienced member of the team who will drive business process improvements for Elite products at a high level. You will lead analysis efforts, mentor junior analysts, and take ownership of the business process architecture. This role requires advanced expertise in business analysis, continuous improvement, and a strong analytical approach to enhancing business processes, with a particular focus on SaaS software solutions.

What You’ll Do:

Collaborate with stakeholders and engineering team members to discover, analyze and document business requirements for financial SaaS solutions.  
Be able to define and document personas according to most used configuration patterns in the system.
Analyze and map business processes to identify areas for improvement.  
Work with cloud architects and engineers to align business processes with SaaS automation and cloud-native capabilities.
Partner with engineers (Developers & QA) and product teams during SDLC to ensure requirements are correctly integrated into our financial SaaS solutions.
Develop and maintain a knowledge base of system behaviors, business logic, and common financial configurations
Define documentation standards to be reused across different teams, like support and engineering.

What You’ll Need:

Bachelor's degree in STEM field, or equivalent experience. 
3+ years of experience with SQL.
3-5 years of experience as a Business Analyst or in a similar role, with a focus on SaaS software and/or financial applications.
Strong analytical and problem-solving skills.
Excellent oral and written communication skills as well as strong interpersonal skills.
Proficiency in business analysis tools and techniques.
Experience in use of data analytical and reporting tools as support for analytical work.
Ability to work independently and as part of a team.
Strong attention to detail and organizational skills.
Knowledge of data analysis and reporting tools
Strong ability to manage ambiguity and drive clarity in complex technical and financial discussions.
Excellent stakeholder management skills, with the ability to influence product roadmaps and business priorities .
Experience in applying software QA methodologies and tools to ensure comprehensive test execution.
Certification in Business Analysis (e.g., CBAP, CCBA) will be considered as a differential
Prior experience with Public Cloud solutions (preferrable Azure, or AWS, GCP) will be considered as a differential.
Proficiency in English at a B2+ level or higher (CEFR), with the ability to communicate effectively in both written and spoken formats.

Benefits:

100% remote work, with the ability to go to a WeWork in Escazú
PTO
2 Elite Mental Health Days per year
Annual Incentive Plan
14 Paid Costa Rica Holidays
Comprehensive medical, dental, and vision benefits
Life Insurance

Please note that we do not offer sponsorship for this position.

Additional Information

At Elite Technology, we embrace an employee-centric, flexible remote work model that empowers you to do your best work in the environment that suits you. However, we also recognize the importance of in-person collaboration for key moments that truly matter.

In our flexible remote approach, you have the freedom to choose a workspace within your home country that best fits your needs. Our corporate offices are located in New York City, Los Angeles, Costa Rica, and the Philippines, providing additional options for those who prefer or need a hybrid work environment.

Our diverse global team spans the U.S., Canada, U.K., Costa Rica, the Philippines, and Australia. Please note that at this time, we are unable to hire employees located in Quebec or Ontario Provinces, Alaska, Hawaii, Puerto Rico, and Oklahoma.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We are proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also provide reasonable accommodation for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

We are not accepting applications submitted through recruiting agencies.

Average salary estimate

$70000 / YEARLY (est.)

min

max

$60000K

$80000K

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