Care Manager

About ENA Care Group

For over 30 years, ENA Care Group has been a family-owned and industry-leading provider of bespoke homecare services throughout England and Wales. Specialising in live-in care, we're dedicated to supporting individuals with complex needs, enabling them to remain in the comfort of their own homes. Our person-centred approach means we work closely with every client to tailor care plans that respect their preferences and promote their independence. At ENA, our guiding principles – 'Enabling', 'Nurturing', and 'Aspiring' – inform everything we do, from the support we deliver to clients, to the developmental opportunities we provide our staff. Our team thrives on innovation, compassion, and a strong community ethos, ensuring that everyone who joins us feels valued, motivated, and empowered to reach their full potential.

The Role

We are seeking an experienced Care Manager to join our dedicated team and help shape the future of community-based care. In this professional and varied role, you will assume responsibility for a caseload of clients with complex care requirements, ensuring that each individual's needs are assessed, understood, and met with diligence, respect, and empathy.

Your key responsibilities will include:

• Care Planning and Review: Assessing new clients and regularly updating existing care plans to maintain high standards of person-centred support, identifying any changes in health or personal circumstances and adjusting the care plan accordingly.
• Client and Carer Support: Acting as the main point of contact for both clients and carers maintaining open lines of communication to foster trust and confidence ensuring clients feel listened to and carers feel supported and valued.
• Supervision and Quality Assurance: Providing guidance, mentorship, and supervision to the carers allocated to your clients. Auditing daily documentation to ensure compliance with regulatory standards and internal quality benchmarks
• Safeguarding and Professional Liaison: Handling more complex issues including safeguarding referrals. Working with external professionals such as multidisciplinary teams and social workers to achieve the best outcomes for your clients.
• Regular Client Visits: Conducting home visits to assess the ongoing suitability of care plans, verifying that your clients' environments remain safe. Offering reassurance to clients and their families that they are receiving the highest standard of care

• 2-5 years of management experience in a social care, healthcare, nursing, or social work setting
• RMN/RGN registration or a Level 5 Diploma in Health and Social Care (or equivalent) strongly preferred
• Proven experience managing complex caseloads and supervising staff
• Exceptional written and verbal communication skills, with the ability to liaise effectively with clients, carers, and external professionals
• Full UK Driving License and access to own vehicle essential
• Full right to work in the UK (sponsorships not offered with this position)
• Strong organisational, time management, and problem-solving skills
• Working knowledge of best practices, employment regulations, and safeguarding procedures
• Meticulous attention to detail and the ability to work under pressure in a fast-paced environment
• Collaborative team player with a flexible, adaptable approach to an ever-changing industry
• Compassionate, person-centred mindset with a genuine passion for enabling clients to live independently

• Competitive Salary of £28,000 - £35,000 per annum, depending on experience
• BUPA Health Plan
• 32 Days Paid Annual Leave (Including Bank Holidays)
• Loyalty Annual Leave (up to 5 additional days)
• Government-Backed Pension Scheme
• Employee Assistance Programme
• Comprehensive Ongoing Training and Professional Development
• Hybrid working pattern with required office days dependent on location
• Excellent opportunities for career progression and internal promotion

At ENA Care Group, we're on a mission to transform the lives of our clients through exceptional, person-centred care. If you share our passion for making a meaningful difference and possess the skills and experience we're seeking, we'd be thrilled to have you join our dedicated team.

As our new Care Manager, you'll play a vital role in ensuring the wellbeing and independence of our clients, while also supporting and developing our compassionate frontline staff. It's a challenging yet immensely rewarding position that offers excellent opportunities for growth and advancement within our expanding organisation.

So, if you're ready to embark on an enriching career journey where you can truly make your mark, we encourage you to apply today. Take the first step towards a fulfilling future with ENA Care Group.