Customer Service Representative - Pet Care Veterinary Hospital - VA

We have an exciting opportunity at Pet Care Veterinary Hospital! We are looking to add a full-time Customer Service Representative to our talented team!

Why choose Pet Care Veterinary Hospital?

We take pride in consistently providing the highest possible standards in veterinary medicine, patient care, and client care! Pet Care Veterinary Hospital is a state-of-the-art, full service veterinary hospital, treating all companion pets, as well as reptiles, exotics, and avians. We put our patients first in all that we do and are proud to be a Fear Free Certified Practice, and AAHA Accredited as well. Our wonderful hospital is equipped with the most cutting-edge diagnostic, medical, and surgical equipment. Our goal is always to provide our patients with the highest level of care, and our veterinary staff understand the importance of the special bond each client shares with their pet, that’s why we are dedicated to making sure our patients and clients are as comfortable as possible from the moment they step through our doors. 

Pet Care Veterinary Hospital might be the right place for you if: 

•You’re a compassionate Customer Service Representative, dedicated to providing each client with outstanding customer service in-person and over the phone.

•You’re organized, detail oriented, and have superior communication skills.

•You’re an expert multitasker, who is adept at prioritizing tasks, and works well in a high-volume atmosphere.

•You’re technologically proficient, and confident in your ability to manage patient charts. 

•You want a supportive environment to learn and grow in your profession.

•You’re looking to be a part of a thriving hospital, with a wonderful team culture. 

Not familiar with the area? Don’t worry!

•Virginia Beach, Virginia.  is a great city with a very welcoming community, there are plenty of community events to partake in, restaurants to enjoy, along with shopping malls, movies theatres, farmers markets, of course wonderful beaches, and much more! Virginia Beach is an ideal place to call home, raise a family, and build a thriving career. 

We value health, well-being, and professional growth:

•Our compensation package is competitive, and commensurate with experience.

•We offer excellent total rewards benefits, inclusive of medical, dental, vision, and life insurance.

•Encore Vet Group will provide up to a 5% match on 401K plans. 

•We happily provide a generous CE allowance, as well as time off to attend CE events.

•We contribute a uniform allowance to all full-time and part-time team members.

•Our hospital team members receive discounted pet care for their personal pets.

•Providing PTO, floating holidays, and parental leave to our team members is paramount. 

If you think Pet Care Veterinary Hospital might be the right fit for you, and you’re interested in exploring our partnership with Encore Vet Group, we’d love to hear from you!

Encore Vet Group is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by law. Employment decisions are made based on merit, qualifications, and business needs. 

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