Senior Software Engineer

About the Role

You'll be working on systems handling exceptional scale. We ingest and process billions of data points from our brands’ entire tech stack, and we build high-converting product experiences powered by that data. If you’re looking for the chance to learn how to operate real systems that scale, Endear will give you that opportunity.

About Us

Endear is a retail CRM that empowers brands to drive more in-store sales by giving their retail teams the tools they need to succeed. Despite retail being 6x larger than eCommerce, much of the technology industry has largely ignored brick-and-mortar retail. In addition, retail salespeople are the only salespeople in the world that don’t have CRM to do their jobs.

We have built a platform that enables brands to leverage their 1000s of salespeople with AI to have 10x more personalized, human conversations with customers to drive sales. We have proven product market fit and are capitalizing on this massive overlooked market opportunity by building the first modern CRM for retail teams.

What You'll Own

• All of our engineers work across the stack, we expect you to as well.
• You will own features from conception to deployment and technical support.
• You’ll be working with a team that highly values engineering’s ability to have an enormous impact on the business.

Why This Role Matters

You'll be working on systems handling exceptional scale. We ingest and process billions of data points from our brands’ entire tech stack, and we build high-converting product experiences powered by that data. If you’re looking for the chance to learn how to operate real systems that scale, Endear will give you that opportunity.

Our Work Environment

• Remote-first culture built on trust and autonomy
• Small, highly effective team (20-ish employees)
• Fast-paced environment with shifting priorities
• High-ownership culture where outcomes matter
• Collaborative atmosphere that values learning and teaching

About Our Company

Founded 5 years ago, Endear has demonstrated strong product-market fit and reached profitability multiple times. Our platform was built from the ground up by technical leaders who have scaled data platforms to hundreds of millions of users and been at startups from early-stage through IPO. We make measured, high-conviction decisions at every milestone to ensure long-term success while realizing our massive potential in the retail market.

How to Apply

If you're excited about owning and scaling product design at a fast-growing startup, we'd love to hear from you.

Endear is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

What We're Looking For

• You like to wear lots of hats and learn quickly. We are still an early stage company, and our priorities shift frequently. We are looking for people that have worked in those environments before. This means a resume full of exclusively big-tech companies is a yellow flag. If that’s you, we want to know why you think you’re ready to shift to a fast-paced, high ownership role.
• You are excited about remote work opportunities. We are a remote-first company and treat our employees like adults. If you need to step away early or take the day off, do what you need to do. In return we focus on your outcomes and impact and expect you to operate with significant autonomy and independence.
• You’ve built for scale or at an organization with scale. If you’ve built something with genuine scale in the past, tell us about it. This could be scaling a system or building experiences for a large user-base. Bonus: Write us a note or send us a recording of what you did, why & how.
• You love learning. All engineers at Endear love to learn and teach others. That’s how we grow and remain a highly small, effective team.
• You are a curious person. We want people that are excited to solve technical challenges and have a curiosity and interest in software engineering.
• You’re comfortable in Typescript, our preferred language, or have extensive experience with other web technologies.

Required Experience

• 5+ years of software engineering experience
• Multiple years of experience at early-stage startups
• Track record of building and scaling systems
• Experience working directly with executive teams and stakeholders
• History of mentoring other engineers and leading engineering initiatives

• Competitive compensation package with equity

• Comprehensive healthcare including dental and vision
• Home office or co-working space stipend
• Flexible PTO with unlimited vacation days
• Opportunity to shape the future of retail technology