Social Media Community Manager - Ladbrokes

We’re Entain. Powered by our very own technology and building products that push boundaries, Entain is home to a global family of more than 30+ well-known brands and over 29,000 people, but we all play for the same team. When we win, we win together.

Our vision is to be the world number one in betting, gaming and interactive entertainment by bringing moments of excitement into people’s lives. We will achieve this through our focus on sustainability and growth, driving change in the fast-paced world of entertainment.

Do you live and breathe football, and know your way around socials? Are you ready to represent one of the UK’s most iconic brands and connect with a passionate community of fans? If so, here at Entain we’ve got the perfect role. We’re on the hunt for a dynamic and creative Social Media Community Manager (SMCM) to join our newly-formed social media team here at Entain. In the role you will be responsible for creating engaging social content for one of the biggest sports brands in the UK, Ladbrokes. Reporting to the Head of Social Media, you’ll be at the forefront of our organic social media efforts, bringing our brand personality to life and engaging with our vibrant community of sports enthusiasts.

As our Social Media Community Manager, you’ll:

• Craft engaging, entertaining, and topical content for our organic social channels: Facebook, X, Instagram, and YouTube.
• Represent the voice of Ladbrokes, staying true to our brand personality and tone in every post and interaction.
• Monitor social media trends and keep your finger on the pulse of major sporting events to ensure our content is always relevant and timely.
• Interact with followers, responding to queries and comments in collaboration with our retail and digital Customer Support teams.
• Collaborate closely with the PR team to align our social media activities with broader campaigns and initiatives.
• Support the Head of Social Media in brainstorming and creating standout social content that aligns with our marketing strategy.
• Travel to key sporting events to capture on-the-ground content that excites and engages our community.

• A minimum of one year’s professional experience in a social media role, or a betting or sports related role
• Experience of social media content creation and copywriting with a high level of interest in, and knowledge of, a range of mainstream sports, including football.
• Strong working and/or personal knowledge and experience of social media channels (X, Facebook, Instagram and You Tube)
• Strong verbal and written communications skills.
• Motivated and organised with a proven ability to work in a fast paced always-on environment.
• We’re in the sports business so you’ll need to be willing and able to work evenings and weekends on a shift pattern.

At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Additional benefits you can can expect to receive are: 

• Eligible for group annual bonus 
• Private Healthcare support
• Hybdrid working - 2 days a week in our Stratford, London office
• A stake in our success through our ShareSave scheme
• Great development opportunities
• Wellbeing support, and so much more.

And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes, join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.

Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.

At Entain, we do what's right. It's one of our core values and that's why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated.