Operations Assistant (930392)

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

• Greets every potential candidate positively while providing registration support and guidance
• Ensures each candidate is registered for Workforce1 prior to referral to career or employment services
• As part of registration process, provides a preliminary assessment of needs
• Directs all candidates to appropriate Workforce1 services
• Responsible for data management on funder’s client database system
• Provide quality assurance for client database system entries
• Conducts outreach to candidates when necessary
• Operates the front desk when necessary and answers phone calls into the center
• Works under direction of the Center Director and Strategic Operations Manager to facilitate timely completion of tasks to sustain daily operations and complete special projects, and assists program team members as necessary
• Analyze the teamwork processes to identify areas of concern or additional support needed
• Track the life cycle of errors and keep the data in an improvement log / action plan
• Additional work as necessary

• Associate degree and at least two years of related professional experience
• Familiarity using Microsoft Excel and/or Customer Relationship Management software
• Strong analytical, communication, and organizational skills
• Knowledge of workforce development and training is a plus

Pay range: $17.00 to $19.23 per hour

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.