Field Reimbursement Manager/Field Access Specialist - UCB Team - Austin, TX

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! 

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve.   We are EVERSANA.  

This position is part of our EVERSANA/UCB "Field Access Specialist Team".  

The Immunology Field Reimbursement Manager (FRM)/Field Access Specialist is a key field-based member of the U.S. iPVU’s Patient Strategy and Solutions Team. The FRM will act as the main point of contact at designated accounts providing account management support to Biologic Coordinators and Healthcare Professionals (HCPs) on behalf of Patients prescribed a UCB Dermatology Biologic for approved indications (including in-line and launch brands). As a part of this strategy, the FRM will provide on-going education to accounts around the UCB Immunology Patient Services programs, payer landscape and pharmacy channel access. The FRM will help coordinate pull-through efforts for patients who have been prescribed a UCB Dermatology Biologic, irrespective of channel (HUB, specialty pharmacy, etc.), provided proper HIPAA consent has been secured from the patient. The FRM will be expected to be the primary face of the Patient Services platforms within designated HCP. The FRM is also responsible for partnering with internal and external stakeholders to optimize access to UCB products for patients and health care providers (HCP). 

Primary Responsibilities:

• Expand long term stakeholder partnerships and build advocacy within HCP offices and equip them, through education, to navigate the access and payer approval process, identify access barriers that the HCP must act on to overcome, and highlight HCP actions that support patient access to therapy.
• Offer educational resources to support the entire patient journey by optimizing processes for prior authorizations/appeals/specialty pharmacy and addressing access issues. 
• Coordinate utilization of UCB’s patient service platform to seamlessly support the customer and patient when office chooses the HUB or SP as their ideal path to approved therapy.
• Coordinate annual pharmacy reauthorizations at designated accounts to ensure timely reauthorization and continuation of therapy is maintained.
• Work cross functionally and collaboratively with partners in Sales, Market Access, Patient Services, Strategic Accounts and more to act as a process and payer expert. The FRM will help identify and address time sensitive market development and implementation efforts to remove all access barriers to UCB products for appropriate patients, while optimizing adherence.
• Build and execute a strategic business plan for to meet the needs of top accounts and ensure successful implementation of market access initiatives.
• Obtain and maintain knowledge and understanding of payer landscape, including Specialty Pharmacy and utilization management criteria, on a national, regional and local level so that you can act as a process and payer expert.
• Continuously strive to understand the alignment of Payer/PBM/SP and how national/regional pharmacy drug formularies impact market access in their designated geography.
• Assist in providing appropriate field insights to ensure support of all access and patient/payer support programs and resources offered by UCB’s Patient Support Programs.
• Anticipate, navigate and address individual account and patient access issues that arise by partnering with all appropriate stakeholders.
• The successful FRM must be capable of thriving in a fast-paced, collaborative environment and should be energetic, positive, forward thinking and proactive.

Qualifications:

• Bachelor’s degree required. Graduate degree preferred.
• 5 plus years proven commercial experience within the Biopharmaceutical industry, preferably within specialty pharmaceuticals.
• 4 or more years Market Access, specialty pharmacy, or Reimbursement experience in the Biotech/Pharmaceutical industry preferred.
• Previous experience with product launch preferred.
• Previous experience in other functions within the Biopharmaceutical industry a plus (e.g. product marketing, managed care, field sales, case management or large Healthcare Practice experience)
• Knowledge and understanding of specialty markets, HUB/Reimbursement services and patient access programs.
• Knowledge of commercial insurers, managed care, government (Part D) and federal payer sectors.
• Knowledge of Integrated Delivery Network/Integrated Health Systems.
• Strong understanding of MS Suite and the ability to conduct virtual engagements via MS Teams
• Ability to manage multiple priorities with excellent organizational and problem-solving skills with a high level of initiative and independence.
• Proven success in working in a cross functional environment.
• Ability to conduct educational presentations.
• Ability to travel up to 40%

OUR CULTURAL BELIEFS

Patient Minded I act with the patient’s best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and hold myself accountable.

Embrace Diversity I create an environment of awareness and respect.

Grow Talent I own my development and invest in the development of others. 

Win Together I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters I speak up to create transparent, thoughtful, and timely dialogue.

Always Innovate I am bold and creative in everything I do.

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From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at [email protected].

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