IT Hardware Technician

America’s 1st online casino is hiring! At Evolution, our talent is live, the players are virtual. Every day, thousands play with real money, from their mobile devices, on one of our 50+ games.

Since 2006, Evolution has been the leading product company of virtual casino games. We’ve evolved the gaming industry by designing and hosting the most streamed, interactive casino tables and slots in the world.

Our North American talent broadcasts 24/7 from our studios in Atlantic City, New Jersey, Southfield, Michigan, Philadelphia, Pennsylvania, Fairfield, Connecticut and Vancouver, Canada.

We are seeking a detail-oriented and efficient IT Hardware Technician to join our team in Fairfield, United States. As an IT Hardware Technician, you will be responsible for maintaining, troubleshooting, and repairing computer hardware and peripherals to ensure smooth operations across our organization.

• Diagnose and resolve hardware issues for desktop computers, laptops, printers, and other peripherals
• Install, configure, and maintain computer hardware, software, and operating systems
• Respond to IT support tickets in a timely and professional manner
• Perform regular maintenance and upgrades on computer systems and equipment
• Collaborate with the IT team to implement new hardware solutions and improve existing systems
• Document technical processes and maintain accurate records of repairs and installations
• Provide basic network support and troubleshooting
• Assist in managing hardware inventory and procurement processes
• Stay up-to-date with the latest hardware technologies and industry trends

• Associate's degree in Computer Science, Information Technology, or related field
• 2+ years of experience in IT hardware support or related field
• Strong knowledge of computer hardware components, peripherals, and troubleshooting techniques
• Proficiency in Windows, macOS, and Linux operating systems
• Experience with IT ticketing systems and hardware diagnostics tools
• Basic understanding of networking concepts and protocols
• Familiarity with IT security best practices
• CompTIA A+ certification preferred
• Basic scripting skills (e.g., PowerShell, Bash) a plus
• Excellent problem-solving and analytical skills
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Detail-oriented with excellent organizational skills
• Willingness to learn and adapt to new technologies

Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 16,000 EVOlutioneers across 30 markets worldwide, working in product innovation, software development, IT solutions, game hosting and business support. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth.

Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel.

Evolution is a Swedish company founded in 2006 and listed on Nasdaq Nordic (EVO).

Evolution USA was established in 2018. More information on Evolution.com.

For more information visit www.evolution.com 

All your information will be kept confidential according to EEO guidelines.