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Export Agent - job 2 of 2

Company Description

“We’re not in the shipping business; we’re in the information business” - Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

  • 15,000 trained professionals
  • 250+ locations worldwide
  • Fortune 500
  • Globally unified systems

Job Description

Assist Manager and / or Supervisor with all aspects of the Export Department, while ensuring the proper and timely movement of freight, while providing an exceptional customer service.

  • Ensure smooth and timely freight process flow.
  • Ensure accurate and timely data entry into our operational system.
  • Track and Trace Export Files and reporting.
  • Use Workboard daily.
  • Ensure accurate and timely client and vendors billing.
  • Interact with our customers in arranging their international shipments, meeting customer service standards.
  • Contribute to maintain good relationships with suppliers (Trucking companies and others involved)
  • Always meet compliance to regulations internal and external in accordance with government regulations.
  • Understand department process flow, and look for best practices to improve operational efficiency and productivity.
  • Ensure all customers standard operating procedures in place and updated in the DLSOPs.
  • Meet KPI standards in accordance with Company’s procedures.
  • Overseas communications, timely responses to emails and requests (internal & external)
  • Escalation of problems to management when necessary.
  • Meet company standards of 52 hours training per year per employee.
  • Complete mandatory training when required.
  • Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
  • EDMA resolution no more than 24 hours from the time of notice.
  • Take ownership on the accounts assigned.
  • Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor and Visionary.

Qualifications

  • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
  • Pro-active, strong organizational skills.
  • Good Microsoft Office skills (Excel, Word etc.)

Additional Information

Expeditors offers excellent benefits

  • Paid Vacation, Holiday, Sick Time 
  • Health Plan: Medical, Prescription Drug, Dental and Vision
  • Life and Long Term Disability Insurance 
  • Retirement Savings Plan
  • Employee Stock Purchase Plan 
  • Training and Personnel Development Program

Average salary estimate

$50000 / YEARLY (est.)
min
max
$40000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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To set the standard for excellence in global logistics through total commitment to quality in people and customer service, with superior financial results.

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Full-time, on-site
DATE POSTED
January 7, 2025

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