Logistics Customer Service Representative

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Expeditors is a Fortune 500 global logistics company that satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. We pride ourselves on being a solutions-based organization and take time to understand each customer’s individual business needs. As a non-asset based organization, we have considerable flexibility when managing our customers’ supply chains.

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

We take care of our employees, and they take care of our customers!

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by positions that are more than just jobs, but chances to grow. Do what you love and build a career with us!

Job Description

Seeking energetic, responsible candidates looking to learn our business from the ground up. You will be working in an office environment for a Fortune 500 company that is a leader in the logistics industry.

The ideal candidate will have a motivation to learn; possess effective verbal and written communication skills; and be driven to provide exceptional customer service. Staff is expected to input data, work reports, process shipments, service customer requirements and assist with overall Expeditors-Houston Branch activities.

• Excellent customer service skills and positive, professional attitude
• Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel)
• Skilled in written and verbal communication
• Energetic and eager to tackle new projects and ideas
• Attention to detail and accuracy
• Sense of urgency, is adaptable and a self-starter
• Demonstrate strong organizational and time management skills

• Pay is commensurate with experience and the type of work issued
• These positions establish the base for a variety of future career opportunities
• Expeditors offers excellent benefits:
  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical, Prescription Drug, Dental and Vision
  • Life and Long Term Disability Insurance
  • 401(k) Retirement Savings Plan
  • Employee Stock Purchase Plan
  • Training and Education Program