Warehouse Security Agent - First Shift

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Responsibilities: 

Guard Shack, Yard and Facility Operations 

• Ensure a safe and secure work environment 
• Operate using Proxyclick and security applications to validate driver check-in details, paperwork, MC details if needed and verify seal quality in/out.
• Maintain and review truck inventory and conduct seal checks for loaded trucks.
• Any reefer equipment will require the guard shack agent to validate the temp setting matches the paperwork on the way in/out of the facility.
• Maintain warehouse procedures, guard shack procedures and safety standards 
• Maintain a clean and professional facility
• Work with team to ensure all equipment is maintained in a safe operational condition  
• Manage gate security in/out of facility
• Communicate and facilitate with operations and 3rd party labor to efficiently place drivers in correct empty dock doors.
• Reinforce safety – chock usage, no idling and implementation of airlocks if necessary. 
• Provide input and support potential equipment procurement and maintenance, and facility repair 
• Responsibilities:
• Maintain a visual presence at guard shack or roaming grounds to deter potential suspicious activity.
• Write clear and thorough reports regarding any suspicious activity and flag to management team.
• Preventively patrol property for any suspicious activity, security threats, and de-escalate or handle stressful situations as they arise.
• Contact law enforcement or the fire department for extreme situations based on SOP.
• Reasonably detain people suspected of criminal activity until law enforcement arrives.
• Ensure exit of refused drivers, trespassers, and other unwelcome parties off the premises.
• Perform other related duties as assigned.
• Added responsibilities may include validation of event update when driver arrives/departs the facility using TWMS or e.tms/cfit directly and other operational event management regarding freight movement in/out of the facility.
   

Operations and Quality 

• Support the processes in the area of responsibility, following operational standards (OPS) and KPI expectations related to the safety and security of the guard shack, yard and Carteret facility.
• Improve safety, quality, delivery and security with team through continuous improvement methods 
• Manage, prevent, and resolve truck inventory exceptions or issues
• Support and escalate supply chain security incidents and investigations where needed (inclusive of seal anomalies, facility damage, near misses regarding unsafe driving, etc.)
• Support daily, weekly and monthly safety and security walkthroughs and checklist reviews with team members – escalating any facility issues or opportunities immediately
• Support bi-annual process audits to ensure security and safety of people, facility, and freight 

Skills/Experience 

• Team leadership, customer service, operations, security/safety 
• Implementation of Security, Health & Safety requirements 
• Ability to learn TWMS and Proxyclick warehouse management system used in facility & supporting technology 
• Solid written and verbal communication skills 

Preferred Qualifications:

• Strong aptitude and developing interest in Safety and Security/Warehouse operations or prior security, law enforcement experience OR military background
• Customer Service background
• Multi-lingual ability would be helpful when working with drivers, etc. but not required

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus