POA Coordinator

Ready to make a difference? Experian has evolved into a global tech company in data and analytics. We're passionate about unlocking the power of data to transform lives and create opportunities for consumers, businesses and society. We're a member of the FTSE 30 and for more than 125 years we've helped economies and communities flourish – and we're not done.

Discover the Unexpected - Our 22k amazing employees in 30+ countries believe the possibilities for you, and the world, are growing. We're investing in the future, through new technologies, experienced people and new ideas so we can help create a better tomorrow. To do this we employ 'big-thinkers' that share our purpose #uniquelyexperian

The POA Coordinator is responsible for the execution, management, and submission of power of attorney documentation, address of record, and S.I.D.E.S. changes for client accounts. You will support the onboarding of new clients to contracted employer services, tailored to our client's operational structure and geographic footprint. You will ensure the ongoing management of both new and existing clients, maintaining relationships with relevant tax agencies. Attention to detail and excellent tracking skills are necessary .

Main Responsibilities:

• Create the process flow of power of attorney documents.
• Establish and maintain address of records and State Information Data Exchange System (SIDES) documentation.
• Address and resolve any delays in the POA process.
• Communicate with internal staff and state agency personnel.
• Track and follow up on alerts, notifying the POA Manager of any roadblocks.
• Provide status updates for audit resolutions

• 3+ years of experience in Unemployment Insurance POAs.
• Some knowledge of PEO POAs.
• Strong ability to track task progress.
• Strong interpersonal and team collaboration skills.
• Ability to work independently with minimal supervision.
• Microsoft Office Suite experience, including Word, Excel (can perform complex functions) , PowerPoint, and Outlook.

This is a permanent home-based role in Costa Rica. No Visa sponsorship or relocation available.**

Our benefits include: Medical, life and dental insurance, Asociación Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a successful, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is important to our purpose of creating a better tomorrow. We value the uniqueness and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and it ensures that we live what we believe.

Experian Careers - Creating a better tomorrow together

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