Program Manager (Public Sector Experience Required)

Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. Also, for the last five years we've been named in the 100 "World's Most Innovative Companies" by Forbes Magazine.

Today's business environment is complex. Experian Decision Analytics turns challenging situations into decisions through three core areas of expertise: analytics, decisions, and identity and fraud. The combination of these products, along with our industry and business experience, helps us solve real-world problems for lenders, financial institutions, and other companies and institutions worldwide.

As a thought-leading organization, it is important that we communicate our vision to clients, employees, and a myriad of other partners so they understand where we are going and how we are advancing our big data and analytics capabilities across industries.

WHAT YOU'LL DO:

You will work with all departments to coordinate existing programs for all points of our client lifecycle for the CFPB and FHFA. Working with intradepartmental partners is critical to driving program success. Additionally, there will be multiple programs requiring ownership, so understanding the value of prioritization is important. You will work remotely reporting to the EVP, Data Office and Client Ops.

Skills:

• Organize programs and activities following the mission and our goals.
• Support all aspects of program management with the CFPB and FHFA.
• Create operating plan, and deliverables for lifecycle of all programs.
• Manage quality of deliverables, dependencies, and outcomes to ensure that program goals are achieved on time and budget.
• Coordinate delivery of the program portfolio with Client Services Delivery, Account Development, Member Support, and other teams.
• Manage multiple internal programs concurrently while also contributing to the successful onboarding of new client integrations.
• Champion and manage new projects to completion to improve and improve operational processes and maximize system resources
• Perform business process redesign, change management, current state assessments and future state roadmaps.
• Move fluidly from the big picture to details and allow the engineering teams to deliver complex and strategic phases, often.
• Resolve communication challenges and develop relationships with partners at all levels.

Required Experience:

• 7+ years Program, Project and/or Account management experience in a client-facing role.
• 5+ years public Sector Experience
• Stay up to date with industry trends
• Working knowledge of SaaS and PaaS technologies and concepts.
• Experience creating detailed demos that are tailored to customers' pain points.
• Must have an ability to work in a high-pressure and be able to handle several programs and tasks simultaneously.
• Improve, document, and implement process changes and improvements.
• Bachelor's degree.

Benefits:

• Great compensation package and annual performance-based bonus target of 15%.
• You begin accruing 3 weeks of vacation a year starting on your first day (4.62/hours a paycheck).
• 401K with a 4% company match with immediate vesting.
• Comprehensive health, dental, and vision plans.
• Remote work environment #li-remote
• 5 sick days each calendar year.
• 12 paid company holidays and 2 paid volunteer days.
• Wellness programs, online discounts, employee discounts, pet insurance, employee stock purchase programs, and more.

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.