Retail Sales Associate

Who we are: 

At Shinola, we make beautiful, enduring, handcrafted goods that are built to be lived in, worn out, and well loved.  Our thoughtful craftsmanship, timeless design and spirited stories inspire our customers to live well, with confidence & joy—in a style that is uniquely their own!  Because we are a growing and evolving company, each employee is a key stakeholder, making decisions every day that directly impact our overall vision and direction. At Shinola, you’ll have the opportunity to make a significant contribution at the start of what we believe will become an iconic American brand.  

• Founded in 2011, we are a Detroit based luxury design brand committed to crafting products that are built to last
• We are committed to creating high-quality manufacturing jobs while operating the first at-scale watch factory in the US in 50 years
• In addition to luxury timepieces, our team of artisans handcraft premium leather goods, jewelry, and more – celebrating thoughtful design and the beauty of industry through every product we make
• Our retail locations allow us to showcase our commitment to quality, manufacturing and design by connecting our guests to products in store

What you'll do:

• Show hospitality to your team members and guests alike
• Become an expert on the Shinola brand and products
• Connect guests with product meant to be lived in, well loved, and worn out
• Build upon in-store relationships through meaningful outreach to your guests
• Learn new technologies like Salesforce, Microsoft Outlook & Teams, Rhapsode
• Keep your store clean, presentable and stocked
• Regularly and consistently abide by Time & Attendance policies and all policies and procedures there within

Who you are:

• Desire to work with joy and humility
• Possess the determination to build the next great American brand
• Committed to delivering a consistent and quality experience to our guests
• Passionate about people and helping others
• Flexible and adaptable to a high-change environment