Apprenticeship Manager

Job Title: Apprenticeship Manager

Location: Maidstone

Reports to: Head of Apprenticeships & Administration

About First Intuition

Founded in 2007 First Intuition (FI) is an award-winning, UK-based provider of predominantly accountancy training and apprenticeships that has recently extended its services to offer skills and qualifications across the financial, leadership and digital sectors.

Our success is due to our approach to training and our links with businesses. We work closely with organisations to precisely understand their needs and incorporate these into innovative course designs, where the interaction with students is tailored, personal and reflects their specific circumstances.

To find out more about who we are, and learn about the fantastic benefits our employees enjoy. Please check out our website here: https://www.firstintuition.co.uk and our Careers Page here: https://apply.workable.com/first-intuition

About the Role

You will work closely alongside the Head of Apprenticeships and Head of Faculty in a variety of tasks and responsibilities, with the core focus being on developing our practices and processes, and continuous improvement of our delivery.

Your duties/responsibilities will include, but are not limited to:

• Oversight for the implementation of the support model to all existing apprenticeship programmes, primarily focusing on compliance, coaching, quality, and skills & behaviours training.
• Undertaking quality assurance activities to identify and implement improvements to the apprenticeship programme.
• Devising processes and policies to streamline delivery and increase focus on learner engagement.
• Providing regular and ad-hoc information to the FI Maidstone Limited Board on the performance, standards, and compliance of apprenticeship programmes.
• Support adherence to legislative and regulatory frameworks to ensure alignment with funding rules for all programmes.
• Managing sub-contracting relationships.
• Managing a small team of Skills & Development Coaches to meet agreed KPIs and maintain a standardised approach to delivery.
• Monitoring and reporting on the progress of learners to the Heads of Department and Board.
• Working with Coaches and Tutors to support intervention plans where learners may fall behind.
• Provide training where needed to support improvement and best practice amongst Coaches and Tutors.
• Oversight and accountability for the EPA process, supporting coaches in ensuring learners are well prepared and ready for their EPA.
• Maintain up-to-date knowledge of the Ofsted EIF Handbook and ESFA Funding Rules.
• Work with the wider FI Network as required to share and drive forward best practice in apprenticeship delivery, such as attendance at Quality Network meetings.
• Support in the onboarding of new apprentices and employers, working in collaboration with the administration team and Head of Apprenticeships to engage with new employers and produce planners and pricing schedules.

Key Skills/Experience:

• A very strong understanding of apprenticeships with experience in apprenticeship delivery and quality development/assurance activities.
• Excellent interpersonal and communication skills to team members, directors, and external stakeholders.
• Highly organised with a good eye for detail.
• Analytical mind able to provide timely information.
• The ability to work proactively and innovate business processes and models.
• Ability to cope with and lead within a constantly changing environment.
• Comfortable with working in a small team

Benefits:

• 25 days annual leave, rising to a total of 30 after 5 years (based on fulltime hours) PLUS bank holidays
• 3 FI Days per year
• Hybrid working available, equipment provided for homeworking
• Flexible-working positive employer with a range of family-friendly policies
• Employee Assistance Programme: 24-hour confidential access to counselling and support services
• Competitive Pension
• Private Medical Insurance
• Training and development opportunities
• Long term career prospects in a growing company
• Employee perks including a range of discounts to suit your lifestyle

We are committed to safeguarding and protecting young people and vulnerable adults and follow Safer Recruitment processes. All successful candidates will need to complete a DBS check, with some roles requiring an Enhanced check. This post is exempt from the Rehabilitation of Offenders Act 1974.

As a disability confident employer, we are committed to creating an inclusive and accessible recruitment process. We welcome applications from all qualified candidates and are dedicated to ensuring equal opportunities for everyone. In line with our commitment, we guarantee an interview to disabled applicants who meet the minimum criteria for the role. If you require any reasonable adjustment s during the interview process, please let us know, and will be happy to support you.