Business Development Executive

Exciting Sales Opportunity with First Mile

Position: Inbound Sales Representative  
Location: Hybrid (3 days per week in office) 

About Us:

First Mile is one of the UK’s fastest-growing environmental businesses, dedicated to helping companies reduce their carbon footprint through innovative recycling, waste management, and circular economy services. Since our founding in 2004, we have partnered with over 30,000 businesses, earning multiple accolades including the London Stock Exchange’s “Companies to Inspire Britain.” We are also a recognised B Corporation (bCORP), reflecting our commitment to environmental and social responsibility.

Why Join Us?
- Career Growth: Comprehensive training and development opportunities.
- Impact: Contribute to a sustainable future.
- Culture: A vibrant, collaborative, and fun work environment.
- Recognition: Employee appreciation and rewards as well as town hall and social events.

Job Purpose:
As a Business Development Executive, you will play a crucial role in expanding our customer base by leveraging warm inbound leads through phone, website, and email interactions. Your mission is to achieve individual and team sales targets, driving the growth of First Mile.

Key Accountabilities:

• Customer Engagement: Respond to inbound queries, follow up on leads, and build relationships with potential customers.
• Sales Excellence: Upsell recycling services, meet sales targets, and handle objections effectively.
• Collaboration: Work closely with Lead Generation and Customer Success teams to ensure smooth transitions and develop new business opportunities.

Duties and Responsibilities:

• Manage inbound customer inquiries and make outbound calls to identify business opportunities.
• Understand customer needs and upsell recycling products to enhance recycling rates.
• Arrange and conduct meetings, product demonstrations, and presentations.
• Swiftly follow up on sales enquiries and provide detailed information.
• Qualify opportunities to ensure effective follow-through.
• Prepare sales quotes and proposals.
• Achieve weekly and annual sales targets and KPIs.
• Negotiate costs and terms via phone, email, and in-person interactions.
• Support new team members through training and skill development.

• Behavioral Attributes: Persistent, resilient, self-motivated, goal-oriented, energetic, and positive.
• Communication Skills: Tailor messages to engage audiences and respond proactively to challenges.
• Technical Skills: Proficient in MS Office, experience with Salesforce or other CRM software, and excellent client service and persuasive writing skills.
• General Skills: Ability to work in a dynamic environment, juggle multiple tasks, and adapt plans as needed.

What We Offer:

• Sales bonus scheme of up to 50% of salary
• 25 days holiday (plus bank holidays) with an additional day for each year of service.
• A £60 monthly allowance for personal use (e.g., gym membership, pampering, travel).
• Regular social events, drinks, and food.
• A supportive, collaborative workplace within a rapidly growing, award-winning company.

Ready to Make a Difference?
If you have the drive and ambition to succeed, a great personality, and a positive attitude, we want to hear from you! Join First Mile and be part of a movement towards a greener, more sustainable future.