Inside Sales - Team Lead

Inside Sales - Team Lead

At Flipdish, we’re turning the tables in favour of independent restaurant and takeaway owners by providing them with the tools they need to make their lives easier. We offer a suite of powerful yet straightforward tech solutions along with real human support, helping our customers thrive on their own terms.

Everything we do is designed to make running a restaurant satisfyingly simple in a world that’s anything but.

About this role…

We’re looking for a  dynamic, experienced sales manager to coach, develop and drive the performance of a team of 5+ inside sellers. If you are looking to level up your sales career with a European unicorn selling into a massive market, read on!

Key Responsibilities Include:

• Lead and coach a team of 5+ Inside Sales Account Executives to consistently hit and exceed monthly team sales targets.

• Own team performance by setting clear KPIs, reviewing pipeline health, conversion rates, and deal velocity on a weekly basis.

• Drive accountability across the team by implementing consistent sales processes, playbooks, and structured performance management.

• Provide regular, hands-on coaching, training, and call reviews to improve rep effectiveness and shorten ramp times.

• Partner with Marketing, Partnerships and Revenue Operations to ensure a healthy pipeline of high-quality leads is flowing into your team.

• Collaborate cross-functionally with Marketing, Product, and Onboarding teams to ensure a seamless customer experience.

• Deliver accurate team forecasting and report on key metrics to senior leadership.

• Help scale a sales organisation by hiring and onboarding new Inside Sales team members as we grow.
  
  

You will be:

• A proven team leader: You have at least 2+ years managing a high-performing inside sales or SMB sales team in a fast-growth environment, ideally in SaaS, tech, or the restaurant tech industry.
  
  
• Goal-obsessed: You’re deeply motivated by hitting team quotas and understand how to create a culture of ownership and achievement.
  
  
• A data-driven operator: You’re comfortable with CRM systems and sales engagement platforms (like Salesforce and Salesloft), sales metrics, and forecasting — and you use data to diagnose issues and drive improvements.
  
  
• An expert coach: You know how to motivate a range of personality types, coach reps with empathy and directness, and lead by example.
  
  
• A process builder: You thrive in environments where processes are evolving, and you know how to design and implement systems that help your team scale.
  
  
• Passionate about restaurants and tech: You believe in Flipdish’s mission to support independent restaurant businesses — and want to help them succeed.

What you get

We’re a growing startup and we understand that amazing incentives will attract amazing talent. As well as the perks, we provide unparalleled opportunities for career growth. If you’re smart, ambitious, and hard-working, we’ll do whatever it takes to make you a Flipdisher!

Some of our incentives include:

🏡 Hub model - we encourage a healthy blend of hub and home working

🌴25 days holidays per year and plenty of company get togethers!

❤️‍🩹 Healthcare coverage for UK, Ireland, and US based employees

🎭 Team meet-ups and social events

🦄 About Flipdish

We’re Flipdish, an Irish unicorn (valued at over $1bn), serving independent restaurants in a world transformed by tech. No matter how fast Flipdish has grown, we’ve evolved around our customers and their needs. We’re not just an end-to-end ecosystem of technology, but a team committed to supporting people in the food industry.  

We go to great lengths to understand our customers (check out our C-suite on work experience). We’re food industry natives. We’ve worked in busy kitchens and run busy restaurant franchises. We don’t just help our customers deal with real life problems, we give them a way of competing with the big chains, growing on their own terms, and falling back in love with what they do.

🫀Our culture

At this point, you might expect the usual spiel about how great a place Flipdish is to work at and how great our work culture is (and it is!). But, this all depends on our employees. And that’s because we trust our employees to define what sort of an employer Flipdish is. 

Transparency is hugely important to us. We listen to one another. We collaborate. And we give everyone a way to grow their careers through a supportive environment. 

We encourage flexibility where possible and combine this with beautiful offices in bustling cities like Dublin, London and Karachi. We’re focused on getting the most out of our time together, output and team energy is at the heart of our hub based philosophy - not an attendance ticking exercise!

So, if you want to join a genuinely friendly team, take a look at our current openings and get in touch. And if you don’t see an opening just yet, do get in touch and register your interest with us anyway. We’ll be in touch as soon as something suitable opens up.

🙈Don’t be shy. Apply. 

We know that imposter syndrome can be a thing. Don’t let it be. We want enthusiastic people from all backgrounds. If you feel like you’re up for working with us, get in touch. 

We also understand some candidates might need assistance. That’s not a problem in the slightest. Just reach out to us, we’d love to hear from you.