Bookings Associate
About Fora
Fora is the modern travel agency, redefining what it means to be a travel advisor in today’s world. We’re a next-generation platform that provides a comprehensive, business-in-a-box solution—combining cutting-edge technology, personalized training, a vibrant community, and exclusive industry partnerships—all designed to empower anyone with a passion for travel to turn that passion into a thriving business. Whether you're a travel enthusiast or an experienced professional, Fora equips you with everything needed to launch and scale a successful travel advisory business, making it the ultimate way to align work with your lifestyle.
At the heart of Fora is our mission: to enable 100,000 entrepreneurs to transform their love for travel into a fulfilling full-time or part-time career, offering unparalleled flexibility, autonomy, and support. We believe that everyone, from seasoned travel professionals to first-time entrepreneurs, can build a career that’s both profitable and aligned with their passions.
Our platform combines innovative technology with the human touch, offering:
- Best-in-class training programs to help agents develop expert knowledge, no matter their starting point.
- A powerful suite of tools for booking, client management, and marketing, ensuring agents can focus on delivering exceptional travel experiences.
- Access to an engaged community of fellow advisors, fostering collaboration, support, and shared learning.
- Exclusive partnerships with top travel brands, providing access to competitive rates, perks, and experiences that elevate advisors’ offerings.
Since our founding in 2021 by experienced travel entrepreneurs Henley Vazquez, Jake Peters, and Evan Frank, Fora has experienced rapid growth, expanding to a team of 100+ full-time employees based in downtown New York City. We are proud to be backed by an incredible group of investors, including Forerunner Ventures, Insight Partners, and Heartcore Capital, whose support underscores our commitment to building a platform that not only revolutionizes the travel industry but also creates meaningful opportunities for individuals everywhere.
Fora is a mission-driven company that believes in the power of entrepreneurship, community, and passion. As we continue to grow, we are looking for more talented and like-minded individuals to join our team - people who are excited about transforming the travel space and helping us scale our vision globally.
About The Role
As a Bookings Associate at Fora, you play a key role in Fora’s core booking operations. You will join our talented team based in the Philippines as a “bookings expert” – someone responsible for logging, revising, and managing a wide range of bookings submitted by our travel advisors. Your accurate management of bookings forms the foundation of Fora’s database and enhances our travel advisors' booking experience. Thus, we are looking for someone who is:
Requirements
Skilled with numbers and data – you have a “numbers-minded” brain, and can easily perform basic mathematical operations and calculate price breakdowns
Professional in customer-facing communications – you are patient, polite, and informative when addressing inquiries, preferably with several years of experience in a customer service or client-facing role
Highly attentive to detail – you perform tasks accurately and efficiently, always making sure to carefully check your work for errors
Curious and a quick learner – you absorb new information quickly (Fora is growing fast and always innovating!) and demonstrate an eagerness to learn, ask questions, and take on more responsibility, with a detective mindset.
- At least 3 years of administrative experience
- Mandatory tools: Gsuites, MS Excel, PDF, Emails
- Schedule: someone with a weekend schedule capacity is ideal
- MUST be extremely organized, detail-oriented, and comfortable asking questions/dealing with ambiguity, as many of our bookings may be nuanced.
- Knowledge in the travel and hospitality industry is highly preferred
- Experience in handling large volumes of tickets
- AP/AR/ERP software experience is a plus, but not required.
Work Setup
- Independent full-time remote contractor position
- The contractor must have their equipment (computer and internet connection)
- Can co-work in the office (General Mariano Alvarez, Cavite) at least twice a week
Our Values
We’re forging our own path
Fora has always been about driving change within the industry. We’re not interested in maintaining the status quo.
We’re stronger together
Community is our cornerstone and collective power is our strength. We believe we can all go further when we operate together, using our combined leverage to unlock better opportunities and outcomes for our advisors, partners, and travelers.
We believe in technology
We believe technology is an answer to some of the most fundamental challenges the travel industry faces. We believe advancements in AI, bold investments in our platforms, and a world-class data infrastructure will transform the work of our advisors and our partners, while creating better travel experiences for travelers.
We’re here to serve
We operate in service of our community and believe that when they’re empowered to focus on what they do best, we all win. It’s why we relentlessly advocate for our advisors and prioritize their best interest every step of the way.
We mean business
Fora is equal parts fun, meaningful work and serious travel business. We’re unlocking opportunities for thousands of travel entrepreneurs, delivering a stream of high-quality guests at scale for our partners, and providing a superior travel experience for our travelers. It’s a better equation for the future of our industry.
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WORK AUTHORIZATION
You must have authorization to work in the United States. Fora is unable to assist applicants with obtaining work authorization.
EQUAL OPPORTUNITY
Fora is committed to an equitable hiring process and an inclusive work environment. BIPOC and traditionally underrepresented candidates are strongly encouraged to apply. We will not discriminate and will take action to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity, gender expression or any other characteristic protected by law.
Average salary estimate
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Fora is a team of entrepreneurs and technologists building travel advisors, creators, and enthusiasts at the center. Its mission is to empower 100,000 travel entrepreneurs, and Fora is doing it by curating the most incredible experiences for trave...
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