Sales Development Representative

Formstack improves people’s lives with practical solutions to their everyday work. We are looking for the next Stacker to help us accomplish this mission. 

Formstack is a remote-first company with team members who live and work across the U.S., Canada, Poland and the globe. We offer more than just a job; we provide a community where you can learn, grow, and thrive your way. Join a dynamic and diverse team that values relationships as much as results. Come build what matters with Formstack.

*This is a hybrid position in Denver, Colorado*

At Formstack, we are seeking a motivated and driven Sales Development Representative (SDR) to help accelerate our growth by converting inbound inquiries into qualified opportunities. In this pivotal role, you will engage with prospects who have expressed interest in our solutions, qualify their needs, and work closely with our sales team to create meaningful business opportunities. If you’re passionate about delivering value through consultative conversations and thrive in a fast-paced SaaS environment, we’d love to hear from you!

Key Responsibilities

Inbound Lead Qualification:

- Respond promptly to inbound inquiries from prospects who have shown interest in Formstack’s solutions.

- Qualify leads based on their needs, challenges, and fit for our platform to ensure high-value opportunities are passed on to the sales team.

- Conduct 15-minute discovery calls to understand if the prospect’s use-case can be solved with Formstack. 

- Ensure any re-schedules are followed up with and being worked to re-schedule 

Sales Collaboration:

- Work closely with the sales team to ensure smooth handoffs of qualified leads, setting up meetings for Account Executives (AEs) based on segment. 

CRM Management:

- Regularly update and maintain accurate data in CRM systems (e.g., Salesforce) with key insights, notes, lead status, and next steps to drive efficient follow-up and track pipeline progress. 

Feedback Loop:

- Share key learnings and observations from inbound interactions with product and marketing teams to help refine messaging, improve conversion rates, and enhance our offerings.

Meet & Exceed Targets:

- Consistently meet or exceed monthly and quarterly targets for meetings booked and qualified opportunities created.

Continuous Learning:

- Stay up-to-date with industry trends, product updates, and competitor offerings to refine your qualification skills and engage prospects in meaningful ways.

Basic Qualifications

- Proven success in qualifying inbound leads and meeting/exceeding sales targets.

- Previous experience in an inbound sales or SDR role, preferably within a SaaS environment.

- Familiarity with tech stack (Salesforce,Outreach.io, Drift.io) 

- Strong written and verbal communication skills with an ability to engage prospects in consultative conversations.

- Ability to quickly understand Formstack’s product offerings and effectively communicate their value to potential clients.

- Self-starter with a proactive mindset and results-driven approach.

- Ability to manage and prioritize multiple tasks efficiently in a fast-paced environment.

- Collaborative, team-oriented attitude, with a focus on achieving shared goals.

Why Join Us?

- Be an integral part of a high-growth SaaS company that’s transforming how businesses streamline their processes.

- Work in a dynamic, collaborative environment with plenty of opportunities for career growth and advancement.

- Enjoy a flexible hybrid work environment that promotes both in-person collaboration and remote work.

- Competitive salary and commission structure, plus a comprehensive benefits package.

If you’re passionate about turning inbound interest into lasting business relationships and driving growth through consultative selling, we’d love to hear from you. Apply today and join us on the journey to help businesses streamline their processes with Formstack!

Salary range: $50,000 - $55,000 USD base salary per year, plus access to performance based commission.

What Formstack Offers for Full-Time Employees in the US and Canada:

- Competitive health plans, Dental, Vision, Disability, and Life Insurance Benefits for US and Canadian full-time employees.

- Monthly Health & Wellness and Technology stipends

- Flexible PTO for all employees.

- 401k & Roth w/ safe harbor match (the US and Canada)

- The most up-to-date technology, including company-issued Macs, the latest software, and other tools needed to excel at your job

- Extended learning opportunities

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification. Formstack is dedicated to building a diverse, inclusive, and authentic workplace. If you’re excited about this role, but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Formstack is an equal-opportunity employer. We are passionately committed to equitable hiring and boldly dedicated to diversity in our work and staff. We do not discriminate in employment opportunities or practices based on actual or perceived race, color, religion, national origin, sex (including pregnancy, childbirth, or related conditions), age, marital status, sexual orientation, gender identity or expression, veteran status, uniform service member status, disability or any other characteristic protected by law. Women, people of color, bilingual and bicultural individuals, LGBTQ+ persons, and people with disabilities are encouraged to apply.

All data collected in our application process, from resume collection to application questions, is used for recruitment purposes only. We will store it in our applicant tracking system, Lever, and will not share this data with anyone else. We will keep your data until the role is filled and only continue to store it if we feel you may fit future roles.