Network & Systems Administrator

Are you a tech-savvy problem solver with a passion for keeping networks running smoothly? Do you thrive in a fast-paced environment and enjoy tackling complex technical challenges? If so, we have the perfect opportunity for you!

We are seeking a Network & Systems Administrator to join us. In this role, you will work with our IT team to manage and maintain our organization's network infrastructure. You will support business goals by combining open-source and vendor-purchased software. You'll make decisions to purchase appropriate hardware, and identify problems with existing systems. You'll have plenty of autonomy to solve problems the way you think is best, but you'll also have a supportive team backing you up and sparring your ideas.

Working with us, you can change lives every single day. Everything we do as part of our jobs contributes to improving the lives of our users on a global scale. Our mission is to provide one billion jobs. Not many companies actually make a difference like Freelancer does in providing opportunities and income to people all around the world.

To be successful you must be able to:

• Oversee the maintenance and management of hardware, software, networks, and other IT systems to ensure high availability and performance.
• Make cost-effective technology investments and resource allocations.
• Reliably progress IT projects, including system upgrades, migrations, and deployments, ensuring timely and successful delivery.
• Drive continuous improvement initiatives, identifying opportunities to enhance IT services and infrastructure.
• Ensure compliance with organisational and industry-specific security protocols and regulations.
• Act as an escalation point for critical technical issues, providing guidance and resolution strategies.
• Collaborate with other departments to identify technology needs and provide effective solutions.

To thrive you'd ideally already have:

• Demonstrated experience in an IT support role.
• Comfort solving problems involving Windows, macOS, and Linux computers.
• Deep understanding of networking - including VLANs, firewalls, and VPNs.
• Strong diagnostic and problem-solving skills with experience handling complex technical issues.
• Exceptional English communication skills – proficient in drafting documentation and articulating difficult technical concepts to diverse audiences.
• Proven ability to prioritise tasks effectively.
• Strong team collaboration skills.
• Understanding of cybersecurity principles and best practices.
• Experience with a cloud platform or SaaS vendor (e.g., AWS, Azure, Google Workspace)
• Knowledge of IT infrastructure, including server management, virtualisation, and storage solutions.
• Strong organisational skills and a detail-oriented mindset.
• The ability to self-motivate, leading initiatives independently while collaborating effectively with cross-functional teams.

What we bring to the table:

• A supportive work environment with meritocratic opportunities for career growth - we promote from within!
• Access to continuous learning and professional development.
• Weekly Town Halls with the all-important Q&A session with the CEO (you really can ask him anything)!
• Friday lunches - We finish each week with a catered lunch. Each time we offer food from a different local restaurant.
• Fully stocked kitchens… and yes, we do have beer taps (the bar has a killer view!)
• Hack-a-thons - Get hacking and programming in this quarterly company-wide contest where teams create solutions to existing problems and win prizes. The 2-day event is filled with games, events, shows, food and more.
• Fun events (we once built a soccer stadium in the office with two tonnes of turf…).
• Our location at Grosvenor Place - Home of Freelancer HQ, this iconic building has harbour views, weekly complimentary classes/events, etc.

Just when you thought it couldn't get any better:

• Change lives every day - Everything we do as part of our jobs contribute to improving the lives of our users on a global scale. Our mission is to provide one billion jobs. Not many companies actually make a difference like Freelancer does in providing opportunity and income to people all around the world.
• Fast-track your career - We boast a meritocratic culture, renowned for hiring into senior roles from within and producing many business and product leaders in the technology industry.
• If you're passionate about technology and enjoy helping people, we'd love to hear from you! Join us as an IT Manager and be an essential part of our team, driving better solutions and experiences for our users.