Talent Acquisition and People Operations

Are you passionate about building high-performing teams and fostering an exceptional company culture? Do you thrive in a fast-paced environment where your ideas can make an instant impact? If so, we want to hear from you!

Freelancer.com is on the lookout for a dynamic and innovative Talent Acquisition and People Operations Specialist. In this pivotal role, you'll be instrumental in shaping the future of our company by attracting top-tier talent, nurturing our vibrant culture, and championing employee engagement. You'll be a key player in ensuring Freelancer.com remains an amazing place to work, learn, and grow.

Why Join Freelancer.com? Our Culture is Built For:

• Self-Growth Enthusiasts: We start each day asking, "What can I improve today?" We provide the environment and opportunities for continuous learning and development.
• Trailblazers & Impact-Makers: If you take initiative and want to see your ideas rapidly transform into tangible results, you'll feel right at home. Your contributions will directly influence our success.
• Data-Driven Decision Makers: We believe in the power of data. Our decisions are guided by insights and analytics – "What does the data say?" is a question you'll hear often.
• Changemakers with a Mission: We're driven by our mission to provide one billion jobs. You'll be part of a team that changes lives and empowers individuals worldwide.
• Collaborative Team Players: We operate like a pro sports team – working together seamlessly, innovating, and celebrating successes as one cohesive unit.

About Freelancer.com

Thirteen-time Webby award-winning Freelancer.com is the world’s largest freelancing and crowdsourcing marketplace by total number of users and projects posted. With over 80 million registered users who have posted more than 30 million projects and contests in over 3,000 areas – from website development and logo design to marketing, copywriting, astrophysics, aerospace engineering, and manufacturing – we are at the forefront of the future of work. Freelancer Limited is listed on the Australian Securities Exchange (ASX:FLN) and quoted on OTCQX Best Market (FLNCF).

What You'll Do: The Impact You'll Make

As our Talent Acquisition and People Operations Specialist, you will be a crucial partner in building our most valuable asset – our people. You'll wear multiple hats, driving excellence across the full employee lifecycle.

Key Responsibilities:

Talent Acquisition & Employer Branding:

• Develop and execute innovative sourcing strategies to attract exceptional talent across diverse platforms for technical and non-technical roles.
• Manage the end-to-end recruitment process, partnering closely with hiring managers to understand needs, define roles, and ensure a best-in-class candidate experience.
• Champion the Freelancer.com employer brand by representing us at industry events, tech meetups, university career fairs, and online communities.
• Craft compelling job descriptions and marketing materials that resonate with top talent.
• Facilitate a seamless and engaging onboarding experience for new hires, helping them integrate quickly and effectively into our culture.

People Operations & Employee Engagement:

• Drive initiatives that nurture and enhance our unique company culture, promoting motivation, collaboration, and a positive work environment.
• Plan, organize, and implement creative employee engagement activities that boost morale, support mental wellbeing, and foster a healthy work-life balance.
• Analyze HR data and metrics to identify trends, measure the effectiveness of people initiatives, and continuously improve our processes and systems.
• Administer and enhance our company benefits programs, ensuring they are competitive, meet employee needs, and align with industry best practices.
• Serve as a trusted point of contact for employee relations matters, providing guidance and support to employees and managers.
• Manage administrative cases, including conducting thorough investigations and recommending appropriate corrective actions, while ensuring compliance with legal requirements. This includes preparing related documentation (e.g., NTEs, Disciplinary Action Forms, Notices of Decision).
• Liaise with our consulting legal team for advice on complex employee relations issues and ensure appropriate actions for administrative/labor cases.
• Develop, review, and revise company policies, procedures, and other HR documentation to ensure clarity, compliance, and best practice.
• Provide training and coaching to leads and managers on topics such as performance management, employee relations, and case management.

The duties and responsibilities described may evolve as necessitated by business demands.

What You'll Bring: Our Ideal Candidate

We're looking for someone with a proven track reco rd in technical recruiting andpeople operations. More importantly, we value character and cultural fit. You are likely to succeed in this role if you:

Skills & Experience:

• Demonstrable experience in full-cycle technical recruitment, with a knack for identifying and engaging top-tier engineers, product managers, AI specialists, and other technical talent.
• Solid experience in People Operations, including employee relations, benefits administration, policy development, and HR data analysis.
• Proven ability to manage complex employee relations cases with sensitivity, fairness, and a focus on resolution.
• Familiarity with HRIS and ATS systems.
• Strong understanding of Australian employment law and HR best practices.

Character & Cultural Fit:

• A People Person: You have a natural ability to connect with people, build rapport easily, and make everyone feel welcome.
• Tech Savvy & Curious (A Nerd at Heart!): You genuinely understand what makes great technical talent tick and can speak their language.
• High Emotional Intelligence: You are empathetic, a great listener, and can navigate interpersonal dynamics with skill and diplomacy.
• Proactive & Pragmatic: You take initiative, are a self-starter, and focus on practical solutions to get things done efficiently.
• Data-Oriented: You are comfortable using data to inform your decisions and measure your impact.
• Growth Mindset: You are eager to learn, adapt, and continuously improve yourself and the processes around you.

What We Offer: Benefits & Perks

• Shape Global Talent Strategies: Take on the exciting challenge of influencing how we attract and retain talent globally, working closely with brilliant engineers and product managers to drive innovation.
• Career Growth & Ownership: Work hard, take ownership, and see your career soar in a dynamic, fast-paced, and meritocratic environment.
• Engaging & Fun Culture: Get inspired and stay connected through regular company-wide hackathons, monthly engagement events, and sports activities – with opportunities to showcase your skills and win cash prizes!
• Comprehensive Health & Wellbeing: We’ve got you covered with competitive health benefits to keep you and your family healthy (HMO, Life, and Personal Accident Insurances).
• Daily Fuel: Enjoy delicious free daily meals, snacks, and beverages in our office to help you stay energized, productive, and focused throughout the day!
• Transparency & Open Communication: Experience our commitment to openness at our weekly company-wide town halls, featuring direct Q&A sessions with our CEO.

Ready to make an impact?

If you're excited by this opportunity and believe you have what it takes to help us build an even more incredible team, we encourage you to apply!